Tayese Miller
Hempstead,NY
Summary
Compassionate and dedicated Professional. Expert in vital signs monitoring and patient management, ensuring high-quality care. Recognized for maintaining a hygienic environment and fostering a supportive atmosphere for residents. A reliable team player committed to enhancing patient well-being through empathy and effective communication.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Lead Teller / MSR
Qside FCU
Queens, NY
08.2022 - Current
- Supervised daily operations of teller staff, ensuring adherence to policies and procedures.
- Trained new tellers on customer service protocols and transaction processing systems.
- Monitored cash handling practices to maintain accuracy and compliance with regulatory standards.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction ratings.
CNA
Woodcrest Rehabilitation & Residential Health Care Center
Forest Hills, NY
04.2022 - 12.2024
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Maintained cleanliness and organization of resident rooms, promoting a hygienic environment.
- Documented patient information accurately in electronic health records to support care continuity.
Assistant Manager
Little Ceasers
Queens, NY
01.2020 - 11.2023
- Led team initiatives to improve customer satisfaction and streamline service processes.
- Developed training programs for new staff, enhancing onboarding efficiency and retention rates.
- Analyzed operational data to identify trends, informing strategic decision-making and resource allocation.
- Collaborated with management on inventory control, optimizing stock levels and reducing shortages.
Education
Bachelor of Science - Health Sciences
Cuny York College
Jamaica, NYCPR Certificate
2024
High School Diploma -
Ocho Rios High School
Jamaica 2019
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Bathing assistance
- Basic life support
- Toileting assistance
- Reliable team player
- Direct patient care
- Patient management
Certification
Bachelors in Health Science (Pending)
CPR
Phlebotomy
CNA
Customer Engagement Operations
Basic Life Support
Timeline
Lead Teller / MSR
Qside FCU
08.2022 - Current
CNA
Woodcrest Rehabilitation & Residential Health Care Center
04.2022 - 12.2024
Assistant Manager
Little Ceasers
01.2020 - 11.2023
Bachelor of Science - Health Sciences
Cuny York College
CPR Certificate
High School Diploma -
Ocho Rios High School