Lamar Eddington
Southfield,MI
Summary
Dynamic leader with a proven track record. Enhancing customer satisfaction and team performance. Expert in professional development facilitation and strategic growth, achieving notable company expansion. Skilled in attention to detail and time management, driving operational excellence and superior service delivery.
Overview
11
11
years of professional experience
Work History
Professional Development
Delivery Driver
DHL
09.2023 - 03.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Manager
Opyum Lounge
02.2019 - 09.2023
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
CEO/Founder
Sincere Designs Fine Home Furnishings
02.2013 - 12.2018
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
Education
Associate of Science - Criminal Justice
Grand Rapids Community College
Grand Rapids, MISkills
- Professional development facilitation
- Attention to Detail
- Time Management
- Customer Service and Communication
Timeline
Delivery Driver
DHL
09.2023 - 03.2024
Manager
Opyum Lounge
02.2019 - 09.2023
CEO/Founder
Sincere Designs Fine Home Furnishings
02.2013 - 12.2018
Professional Development
Associate of Science - Criminal Justice
Grand Rapids Community College