Lamar Floyd
Medford,NJ
Summary
Professional security employee, adept in time management and critical thinking, enhanced customer satisfaction through punctuality and professionalism. Leveraged computer skills and a friendly attitude to foster trust and efficiency. Achieved an exemplary driving record, contributing to the company's reputation for reliability.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
10
10
years of professional experience
Work History
MAVO
Tricare Medical Transportation
Cherry Hill, NJ
07.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Obtained signatures from customers upon delivery of goods.
Loss Prevention Specialist
Burlington Coat Factory Department Store
Cherry Hill, NJ
02.2018 - 11.2018
- Reduced shrinkage rates by regularly reviewing inventory counts and addressing discrepancies promptly and effectively.
- Analyzed store layout for potential vulnerabilities, recommending improvements to reduce opportunities for theft.
- Responded swiftly to emergency situations within the store, ensuring customer and employee safety during incidents such as theft or disturbances.
- Performed regular audits of inventory levels, identifying discrepancies and taking corrective action where necessary.
- Trained new employees on company loss prevention protocols, contributing to a culture of accountability and vigilance.
- Assisted in the apprehension and prosecution of shoplifters, deterring future incidents.
- Collaborated with management to develop effective loss prevention policies and procedures tailored to store-specific needs.
- Provided loss control reporting for prospects and clients.
Security Specialist
Caesars Entertainment
Atlantic City, NJ
11.2018 - 05.2022
- Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
- Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Screened incoming employees, personal belongings, and shipments for security concerns.
- Cultivated a security-conscious company culture by fostering open communication about potential risks and encouraging staff to be vigilant in reporting suspicious activities or concerns.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Investigated reported incidents thoroughly, determining root causes and implementing corrective actions to prevent recurrence effectively.
- Oversaw credentialing activities for all employees, contractors and consultants.
- Collaborated with IT department to ensure seamless integration of security measures with existing infrastructure.
- Oversaw security operations during high-profile events, ensuring no security breaches occurred.
- Led team in developing disaster recovery plan, preparing organization for potential cyber-attacks.
- Responded quickly to emergency situations to assess and deflect issues.
- Monitored CCTV cameras and alarm systems for security breaches.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Wrote detailed reports of all security breaches and investigations.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Asset Protection Detective
Lord & Taylor LLC
Albany, NY
07.2017 - 03.2018
- Managed case files efficiently, ensuring timely resolution of incidents and accurate record-keeping for future reference.
- Implemented regular store-wide inventory audits, identifying discrepancies and addressing potential shrinkage concerns promptly.
- Identified, observed and apprehended individuals for committing theft by shoplifting.
- Initiated covert operations to identify internal theft issues, leading to an increased detection rate.
- Improved overall store security with the installation and monitoring of advanced CCTV systems.
- Participated in store shortage reduction program by working with teammates in multiple departments.
- Adhered to asset protection programs and procedures to enforce audit compliance.
Loss Prevention Officer
Macys Department Store
Moorestown, NJ
11.2014 - 07.2017
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Calm under pressure
- Decision-making
- Problem resolution
- Verbal communication
Timeline
MAVO
Tricare Medical Transportation
07.2022 - Current
Security Specialist
Caesars Entertainment
11.2018 - 05.2022
Loss Prevention Specialist
Burlington Coat Factory Department Store
02.2018 - 11.2018
Asset Protection Detective
Lord & Taylor LLC
07.2017 - 03.2018
Loss Prevention Officer
Macys Department Store
11.2014 - 07.2017