Lamar Rowell

As a Pawn Broker, you are the front-line representative of the pawn shop. You evaluate items for pawning, buying, or selling; negotiate deals with customers; and ensure a high level of customer service and accurate record-keeping. You are also responsible for driving sales through product knowledge, relationship-building, and upselling

• Sell a wide variety of second-hand merchandise including electronics, jewelry, tools, firearms, musical instruments, and more Recommend products based on customer needs and preferences Use upselling and cross-selling techniques to increase average sale value (e.g., suggest accessories, warranties, or related products) Maintain knowledge of in-store inventory and features of popular items Set up attractive merchandise displays to increase visibility and promote sales

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Worked well in a team setting, providing support and guidance.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.
• Organized and detail-oriented with a strong work ethic.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Strengthened communication skills through regular interactions with others.
• Adaptable and proficient in learning new concepts quickly and efficiently.
• Proved successful working within tight deadlines and a fast-paced environment.
• Developed and maintained courteous and effective working relationships.
• Demonstrated strong organizational and time management skills while managing multiple projects.