Summary
Overview
Work History
Education
Skills
Timeline
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Lamar Smith

New Orleans,Louisiana

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Merchandise Buyer Assistant (Remote)

Stadium Goods
New York, NY
10.2020 - 07.2023
  • Cultivated relationships with wholesalers and distributors to increase inventory availability.
  • Evaluated product quality and vendor performance to maintain quality standards.
  • Communicated with suppliers to negotiate best pricing on apparel and accessories.
  • Processed purchase orders and invoices in accordance with company procedures.
  • Analyzed sales and inventory data to determine purchasing needs and reorder points.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
  • Collaborated with cross-functional teams to facilitate efficient and timely product delivery.
  • Monitored incoming orders and tracked progress to meet deadlines.

Customer Service Representative

Stadium Goods
New York, NY
09.2018 - 10.2020
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Cross-trained and backed up other customer service managers.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Managed timely and effective replacement of damaged or missing products.
  • Investigated and resolved accounting, service and delivery concerns.

Gallery Assistant

Whitney Museum Of Art
New York, NY
02.2018 - 09.2018
  • Informed visitors of exhibit features and highlights to promote enriching gallery experiences.
  • Addressed visitor service issues and resolved each situation to enable optimum outcome for visitor and gallery.
  • Enhanced visitor experience by providing knowledgeable and friendly assistance during gallery tours and events.
  • Strengthened communication skills through regular interactions with others.

Store Manager

Ministry of Supply
New York, NY
10.2017 - 01.2018
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Assisted with hiring, training and mentoring new staff members.
  • Organized promotional events to increase product awareness.
  • Planned special promotions or discounts based on market trends.

Education

Some College (No Degree) - Pyschology

Tulane University
New Orleans, LA

Skills

  • Demand Forecasting
  • Stock Control
  • Cost Reduction
  • Performance Reporting
  • Purchase Orders
  • Trend Assessment
  • Supplier Relationship Management
  • Problem-Solving Capabilities
  • Market Research Expertise
  • Attention to Detail
  • 10-Key Data Entry
  • [Excel] Expertise

Timeline

Merchandise Buyer Assistant (Remote)

Stadium Goods
10.2020 - 07.2023

Customer Service Representative

Stadium Goods
09.2018 - 10.2020

Gallery Assistant

Whitney Museum Of Art
02.2018 - 09.2018

Store Manager

Ministry of Supply
10.2017 - 01.2018

Some College (No Degree) - Pyschology

Tulane University

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Lamar Smith