Summary
Overview
Work History
Education
Skills
Timeline
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Lamar Williams

Houston,TX

Summary

A seasoned Senior Human Resources Professional with 20-plus years of proven expertise working in multi-state environments. Adept at training managers to improve employee relations, increase understanding of legal requirements effectively motivate employees, and strengthen relationships at all levels. Articulate, inspiring, and hands-on leader with strengths in program management, process improvement, and data analytics. Forward-thinking, results-driven, and focused on facilitating relationships and collaboration between diverse employees and departments to accomplish common goals.

Overview

17
17
years of professional experience

Work History

Senior Employee Relations Consultant

Accent Care Home & Health Services (Contract)
06.2023 - 11.2023
  • As Senior Employee Relations Advisor, responsible for delivering counseling, policy interpretation, and support to 30,000 employees on all levels in a multi-state work environment
  • Managed multiple investigations while simultaneously prioritizing the most urgent needs on a wide variety of employee matters
  • Successfully applied leadership skills and experience to navigate and complete complex investigations, dispute resolution, risk assessment, performance management, conduct, attendance, and business line concerns as they relate to the Employee Relations functions
  • Supervised mediation proceedings between employees, supervisors, and department heads to settle work-related conflicts through detailed investigations and provided a final recommendation for action
  • Recognized for consistently staying above the goal of 95 percent while utilizing the ER case management system to track cases from intake to resolution
  • Creativity and a plethora of experience and knowledge allowed me to support a diverse team (exempt and non-exempt) that directly or indirectly provided improvement ideas to departmental processes
  • Thorough comprehensive knowledge of company policies, best practices, and experience leads to cooperation, acceptance, and agreement on business matters and resolutions
  • Provided day-to-day advice and counsel to managers on a wide range of employee issues including progressive counseling, performance management, company policies and procedures, Title VI, ADA, retaliation, as well as state and local laws.
  • Promoted employee welfare by maintaining proper protocols throughout investigations and disciplinary procedures.

Senior HR Business Partner/Employee Relations Manager

Reliant Rehabilitation Healthcare
02.2017 - 11.2022
  • Acknowledged for an excellent working knowledge of multiple human resource disciplines including compensation practices, organizational diagnosis, employee relations, diversity, compliance, performance, and labor management as well as CMS guidelines, and federal and state respective employment laws across multiple state lines
  • Acknowledged by all levels of the business line, management, and employees for demonstrating fair effective conflict management, team building, and resolution outcomes
  • Investigated and provided a resolution to both employee and compliance hotline complaints from end to end
  • Successfully managing multiple business lines in forty-four (44) states, while maintaining high standards of excellence and a high degree of confidentiality
  • Served in the role of HR Director and Employee Relations Manager in the organization for nine (9) months during a transitional period which allowed the company to maintain excellent business practices
  • A strong knowledge of COVID-19 vaccine protocol
  • Provided guidance and approvals on all requests for religious and medical accommodation regarding exemptions related to influenza and COVID-19 vaccinations
  • Drives strategic and company HR initiatives about employee relations, conflict resolution, total rewards, performance management, succession planning, mentoring, and development of high-potential employees and leaders across 41 states
  • Responsible for the oversight of disciplinary actions process
  • Deliver disciplined action as recommended and by company policy and procedures fairly and consistently.

Senior Employee Relations Representative

UT Southwestern Hospitals & Medical Centers
04.2011 - 02.2016
  • Effectively demonstrated excellent organizational and time management skills while maintaining the ability to prioritize workload and multitask keeping focus on attention to details and working within a designated deadline
  • Maintains a strong working knowledge of employment laws and regulations (Title VII, FLSA, ADA, EEO, FMLA, Worker's Compensation, and Unemployment Hearings and Claims) and the ability to appropriately interpret and apply policies, laws, and business practices in multiple states
  • Provided a draft to management of all recommended and approved disciplinary actions through letters that accurately communicate, in a manner understandable by the disciplined employee information that forms the basis for the disciplinary action
  • Trusted by all levels of leadership during the counseling of employees on their roles and responsibilities and other job-related matters, thorough knowledge of classified employee grievance and appeal process
  • Successfully represented the Hospital's representative in classified employee disciplinary appeal and unemployment compensation appeal hearings by preparing the case for defense of the University's position, including preparation of witnesses and written documents, and examining and cross-examining witnesses to ensure pertinent information is accurately and honestly presented to the hearing officials
  • Successfully demonstrated exceptional communication and presentation skills during annual and routine training presentations
  • Ensured and maintained all narrative information entered the HRIS Oracle database promptly on all employees receiving disciplinary action
  • Served in a supervisory capacity in the absence of the Manager/Director of Human Resources and other duties as assigned
  • Served on the Employee Hospital Safety Committee the Emergency Response Team and JCAHO Readiness Team in reviewing, updating, and revising policies and procedures that affect employees and patient care safety.

Employee Relations Specialist

HYUNDAI Mobis LLC
05.2007 - 04.2011
  • Works closely with a diverse management at all levels to maintain uniform application of company policies through internal audits and investigations, reporting issues and complaints to department supervisors, and escalation of resolution to senior level managers, when necessary
  • Provide expert advice on policies, directives, and company guidelines on a full range of matters pertinent to employee relations issues and/or performance management
  • Mentored and coached both employees and management on performance issues, corrective actions and the disciplinary process ensuring fair and consistent treatment as directed by company policies
  • Wholly responsible for creating and presenting the company's initial Sexual Harassment Training program to all employees
  • Conducts training on Equal Employment Opportunity (EEO), Threats and Violent in the Workplace and Overtime Equalization Program
  • Well trusted by all levels of management and employees with information and company documentation upholding the highest level of confidentiality
  • Provides advice, assistance, and guidelines on a number of miscellaneous programs including, but not limited to, FMLA, FLSA, ADA, 401K Retirement benefits and other HR/payroll related issues
  • Conducts 70 percent of all new hire orientations, end-to-end investigations as well as employee exit interviews.

Education

US Army Human Resources Manager Course in Human Resource Management - Human Resources Management

US Army
Fort Jackson, SC
07.1996

Skills

Workday, Salesforce, Ultimate Software Ultipro, Oracle, iCIMS, ADP, PeopleSoft, SharePoint, Microsoft Outlook, Microsoft Suite, Word, Excel, PowerPoint, Access, Sourcing Technologies, LinkedIn, HRIS Database

Assigned to the Hospital Safety Committee and JCAHO readiness and accreditation team

Timeline

Senior Employee Relations Consultant

Accent Care Home & Health Services (Contract)
06.2023 - 11.2023

Senior HR Business Partner/Employee Relations Manager

Reliant Rehabilitation Healthcare
02.2017 - 11.2022

Senior Employee Relations Representative

UT Southwestern Hospitals & Medical Centers
04.2011 - 02.2016

Employee Relations Specialist

HYUNDAI Mobis LLC
05.2007 - 04.2011

US Army Human Resources Manager Course in Human Resource Management - Human Resources Management

US Army

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