Summary
Overview
Work History
Education
Skills
Timeline
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Lamar Winrow

Mesa,AZ

Summary

Highly experienced and known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Overview

11
11
years of professional experience

Work History

Sales Associate

Premium Wireless
01.2020 - Current
  • Exceed sales goals by 10-20% monthly
  • Deliver 50+ Chromebook sales per month
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.

Supervisor

Boot Barn
10.2016 - 01.2020
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows

Sales Associate

Nike
11.2012 - 01.2016
  • Increased sales by 10%
  • Managed 50+ customer inquiries per day
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.

Education

High School Diploma -

South Hills High School
West Covina, CA
05.2006

Skills

  • Sales Development
  • Upselling
  • Client Account Management
  • Contract Preparation
  • Customer Needs Assessment
  • Product Sales
  • Client Service
  • Verbal/Written Communication
  • Complex Problem-Solving

Timeline

Sales Associate

Premium Wireless
01.2020 - Current

Supervisor

Boot Barn
10.2016 - 01.2020

Sales Associate

Nike
11.2012 - 01.2016

High School Diploma -

South Hills High School

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Lamar Winrow