Lamar Young
Henrico,Virginia
Summary
Recent Certified Electrical graduate looking for an organization with a solid understanding of mechanical troubleshooting and electrical installation techniques. I will provide quality service for home construction projects as well as renovations and building updates. Safety-focused and reliable professional who thrives in customer service and enjoys challenging environments.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
ManorCare Heath Service
02.2019 - 07.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer Service Representative
Good Neighbor
04.2017 - 02.2019
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer Service Representative
Envoy Of Westover Hills
06.2013 - 06.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Customer Service Representative
Care Advantage, Inc.
02.2011 - 06.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Construction Electrician -
Cenutra College-North Chesterfield
11.2019
Skills
- Residential electric construction
- Installing and repair
- Troubleshooting and diagnostics
- NEC codes and codebook
- Highly trained
- Osha Certified
- Blueprint reading
- Organized
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
References
Upon Request
Languages
Spanish
Professional Working
Timeline
Customer Service Representative
ManorCare Heath Service
02.2019 - 07.2022
Customer Service Representative
Good Neighbor
04.2017 - 02.2019
Customer Service Representative
Envoy Of Westover Hills
06.2013 - 06.2017
Customer Service Representative
Care Advantage, Inc.
02.2011 - 06.2013
Construction Electrician -
Cenutra College-North Chesterfield
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