Detail-oriented professional with a strong background in customer relations and time management. Recognized for exceeding customer expectations through effective problem resolution and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Food supply
Meijers Warehouse
Lansing, Michigan
08.2024 - 03.2026
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Exceeded customer satisfaction by finding creative solutions to problems.
Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Assistant Manager
Wow gas station
Lansing, Michigan
02.2022 - 06.2024
Oversaw inventory management and restocking procedures.
Established processes for monitoring customer satisfaction levels.
Resolved conflicts between team members in an effective manner.
Ensured compliance with safety regulations and company policies.
Assisted in managing daily operations at a busy gas station.
Maintained cleanliness and organization of the service area consistently.
Education
High School Diploma -
Sexton High School
Lansing, MI
05-2022
Electrical technology
Lansing Community College
Lansing, MI
06-2026
Skills
Customer service
Time management
Customer relations
Problem resolution
Self-Directed
Team collaboration
Inventory management
Diagnostic testing
Residential construction
Electrical experience
Cable installation
Attention to detail
Works well in team environment
Meter reading
OSHA 10 certified
Schematic reading
Fixture installation
Electrical testing
Knowledge of standard for electrical safety in the workplace (NFPA 70E)
Food and Bar Supply Specialist//Sales Associate at Spec's Wines, Spirits & Finer FoodsFood and Bar Supply Specialist//Sales Associate at Spec's Wines, Spirits & Finer Foods