LaMarcus Goodwin
McKinney,TX
Summary
Results-driven Coach dedicated to building focused, high-achieving teams through goal-oriented training and mentorship. Skilled at recruiting reliable staff and assistants for unified team culture and purpose-driven squad support. Proponent of detailed finance and resource management to maintain positive perception of program and expand competitive opportunities. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
5
5
years of professional experience
Work History
Restorative Coach
McKinney ISD
02.2024 - Current
- Apply specialized knowledge and skills to assist students in developing prosocial behaviors
- ● Work individually and in small groups to provide positive behavior support and direct instruction in prosocial skills..
- ● Provide students with individual coaching and support using restorative practices to help them navigate and resolve conflicts.
- ● Support healthy co-regulation through your own practice of calm alertness,self-discipline,and emotional control under stress.
- ● Consult with and support cam pus staff including administrators,counselors,and teachers as they respond to parent and student needs.
- ● Collect data to assist in developing appropriate behavior interventions.
- ● Work with campus nurse, counselor, or other staff to refer students and parents to appropriate school-based services and community resource providers as needed.
- ● Coordinate with special populations as needed swell as student's teachers to assist students.
- ● Complete other duties as assigned.
Family Pastor
Free People Church
01.2020 - 02.2024
- Exemplified astute financial stewardship by overseeing the family ministry budget and adroitly managing a dynamic 15-member leadership team
- Elevated congregational cognizance of the indispensable contributions made by youth to church operations and community life
- Mentored and empowered youth and families, imparting valuable life experiences to foster robust self-esteem and refine social acumen
- Provided compassionate spiritual care through dedicated visitations, counseling sessions, and heartfelt prayers, cementing a sense of belonging within the congregation.
Enrollment Specialist of Admission/Recruiter
Angelina College
01.2023 - 12.2023
- Elevated the enrollment experience for prospective students through personalized guidance and proactive support throughout the enrollment process
- Effectively synthesized and delivered comprehensive reports related to enrollment functions, ensuring accurate and timely communication of crucial information
- Leveraged robust networking skills to foster connections within the community, high schools, and other pertinent stakeholders, consequently driving increased enrollment within college programs
- Financial Aid Advisors/ Angelina College
- Present - Provide comprehensive financial aid guidance to students and families, including assistance with completing FAFSA and other required forms
- Evaluate financial aid applications, determine eligibility, and award financial aid packages in accordance with federal, state, and institutional policies
- Conduct one-on-one financial aid counseling sessions, explaining complex financial concepts and options to students
- Collaborate with academic advisors and other departments to ensure a seamless student experience
- Resolve financial aid-related issues and concerns promptly and effectively
- Stay current on changes in financial aid regulations and policies to ensure compliance.
Account Manager/Retention Customer Service Representative
Altice USA
01.2020 - 07.2020
- Driven professional with a diverse background in, , education, and leadership roles
- Proven expertise in resolving conflicts, enhancing customer retention, and optimizing operational efficiency
- Proficient in leveraging technology for seamless communication and process improvement
- Known for resourceful problem-solving and enhancing team productivity
- Open to new challenges and dedicated to delivering impactful results
- Demonstrated exceptional conflict resolution skills, successfully retaining 98% of customers by skillfully addressing complaints and providing comprehensive information on ancillary services
- Orchestrated seamless customer interactions using an array of software tools, ensuring streamlined order tracking and vigilant monitoring of account performance
- Amplified sales performance through adept advisory services on purchases, effectively cross-promoting supplementary products
- Engineered and executed strategies for expanding service sales, resulting in a substantial annual revenue upswing.
- Built positive rapport and relationships for high levels of customer satisfaction.
Education
Associate's Degree - Arts, Health and Physical Education
Angelina College
Lufkin, TX12.2021
Bachelor's Degree - Kinesiology
Jarvis Christian College
Hawkins, TX12.2023
Skills
- Proficient in financial aid software and systems
- Strong understanding of federal and state financial aid regulations
- Excellent communication and interpersonal skills
- Detail-oriented and highly organized
- Ability to work effectively in fast-paced, deadline-driven environment
- Customer service and problem-solving skills
- Microsoft
- Student Services
- Group facilitation
- Team Development
- Recruitment
- Student Monitoring
Timeline
Restorative Coach
McKinney ISD
02.2024 - Current
Enrollment Specialist of Admission/Recruiter
Angelina College
01.2023 - 12.2023
Account Manager/Retention Customer Service Representative
Altice USA
01.2020 - 07.2020
Family Pastor
Free People Church
01.2020 - 02.2024
Associate's Degree - Arts, Health and Physical Education
Angelina College
Bachelor's Degree - Kinesiology
Jarvis Christian College
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