LaMarcus Guiton
Henderson,NV
Summary
Skilled Business Development leader offering 20+ years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
19
19
years of professional experience
Work History
Patient Financial Advocate
Firstsource Solutions
Las Vegas, NV
07.2023 - Current
- Increased revenue collections by conducting thorough reviews of patient accounts and identifying potential sources of reimbursement.
- Evaluated patient eligibility for Medicaid and other government assistance programs, ensuring all viable funding options were explored before resorting to out-of-pocket payments.
- Reduced patient anxiety surrounding medical expenses by offering compassionate support and financial guidance during difficult times.
- Verified patient insurance eligibility and entered patient information into system.
Independent Contractor
Amazon Flex
07.2020 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Collaborated closely with clients to better understand entire project scope.
- Introduced new methods, practices, and systems to reduce turnaround time.
Director of Business Development
Lifecare Center Of South Las Vegas
11.2010 - 07.2020
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
- Identified business development challenges and customer concerns for proactive resolution.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
Director of Security
Leisure Pointe Assisted Living
02.2007 - 08.2010
- Directed security services and safety functions to align key processes with goals and objectives of organization and regulatory compliance.
- Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
- Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
- Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
Cook Shift Leader
Jasmine Terrance
San Bernardino, CA
08.2005 - 06.2007
- Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
- Improved kitchen efficiency by implementing streamlined cooking processes and procedures.
- Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
- Assisted management with scheduling, ensuring proper coverage during busy shifts and reducing labor costs.
- Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
Education
Google IT Professional Certification - IT Support
Coursera
Mountain View, CA04.2023
Business Diploma - Business Administration And Management
UEI
San Bernardino, CA06.2010
Skills
- Staff Management
- Strategic Business Planning
- Vendor Management
- Strategic Networking
- Cross-Functional Collaboration
- Business Administration
- Team Leadership
- Business Analytics
- Performance Goals
- Issue Resolution
- Prioritization
- Service Standard Compliance
- Active Listening
- Administrative and Office Support
- Conflict Resolution
- Customer Relations
- Technical Support
- Typing Proficiency
- Customer Service
- Documentation
- Business Development Understanding
Timeline
Patient Financial Advocate
Firstsource Solutions
07.2023 - Current
Independent Contractor
Amazon Flex
07.2020 - Current
Director of Business Development
Lifecare Center Of South Las Vegas
11.2010 - 07.2020
Director of Security
Leisure Pointe Assisted Living
02.2007 - 08.2010
Cook Shift Leader
Jasmine Terrance
08.2005 - 06.2007
Google IT Professional Certification - IT Support
Coursera
Business Diploma - Business Administration And Management
UEI