Lamarria Williams
Denver,USA
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
6
6
years of professional experience
Work History
Clinical laboratory technician
National jewsih
Denver, USA
08.2023 - Current
- Ensuring compliance with lab safety protocols
- Collaborating with multidisciplinary team for accurate diagnosis
- Problem-solving to troubleshoot complex lab equipment
- Contributing to improved patient outcomes through meticulous work
Gate Agent
Menzies Aviation
Denver, USA
02.2022 - 08.2023
- Managed passenger processing including boarding pass issuance and ID verification
- Efficiently managed gate operations, ensuring seamless boarding and timely departures
- Streamlined passenger communication, reducing confusion during delays or cancellations.
Delivery Driver
Amazon Dsp
Denver, USA
09.2021 - 01.2023
- Boosted customer satisfaction by providing reliable service
- Efficiently managed package delivery, achieving top customer satisfaction scores
- Ensured accurate and timely deliveries by meticulously planning routes
- Mentored new drivers, sharing best practices in logistics and safety.
Customer Service Specialist
Faneuil
Colorado Springs, USA
09.2020 - 09.2021
- Assessed client eligibility against set criteria
- Contributed to sales and organizational objectives
- Ensured detail-focused data comparison for accurate results
- Efficiently handled customer inquiries, improving resolution rates and customer satisfaction.
Shift Leader/Manager
Costa Vida Mexican Restaurant
Denver, USA
08.2018 - 09.2020
- Managed cash operations, ensuring accurate balance and timely deposits
- Applied innovative conflict resolution strategies to manage customer issues
- Elevated team performance, ensuring operational excellence and customer satisfaction as Shift Leader.
Education
High school diploma -
Arkansas Virtual Academy
Little Rock, AR08.2019
Banking And Financial Support Services
Bank Works
Denver, USASome College (No Degree) -
Southern New Hampshire University
Skills
- Attention to detail
- Customer focus
- Data entry skills
- Food Service Operations
- Listening
- People skills
- Phone skills
- Team Building
- Verbal communication
Timeline
Clinical laboratory technician
National jewsih
08.2023 - Current
Gate Agent
Menzies Aviation
02.2022 - 08.2023
Delivery Driver
Amazon Dsp
09.2021 - 01.2023
Customer Service Specialist
Faneuil
09.2020 - 09.2021
Shift Leader/Manager
Costa Vida Mexican Restaurant
08.2018 - 09.2020
High school diploma -
Arkansas Virtual Academy
Banking And Financial Support Services
Bank Works
Some College (No Degree) -
Southern New Hampshire University