Lamaya Harden
Charlotte,NC
Summary
i would like to use my acquired skills and experience to transition to an entry-level customer associate support or data entry position within the customer relations field. I have excellent customer service skills, in Microsoft Outlook, Office, and Powerpoint. I also have efficient data entry skills. I pride myself in assisting others to obtain a resolution to any issues they may have all while maintaining a level of empathy, respect, and dignity. I would be an excellent asset to your organization if given the opportunity.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Welder
Steel Fab
2024.03 - 2024.06
- Clamped, held, tack-welded, heat-bent and bolted component parts to achieve required configurations and positions.
- Welded in flat, horizontal, vertical, and overhead positions.
- Prepared welding equipment to perform advanced welding work.
- Fabricated shop parts directly from blueprints.
- Inspected welds and checked critical measurements to meet specifications.
Manger
Smash Pit
2022.03 - 2024.03
- Developed and maintained relationships with customers and suppliers through account development.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Participated in company advertising to increase customer sales.
Order Fulfillment Specialist
Home Depot
2019.12 - 2021.11
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Followed orders precisely for correct items, sizes and quantities.
Education
Welding Certificate - Welding
College of Southern Maryland
La Plata, MD11.2023
High School Diploma -
Northwestern High School
Rock Hill, SC06.2020
Skills
- Equipment Operation
- Fabrication
- Critical Thinking
- Computer Operations Management
- Proficient in [Microsoft: Outlook, Excel, & word]
- Performance Management
- Staff Development
- Expense Tracking
- Cross-Functional Teamwork
- Complex Problem-Solving
- Typing speed [65] WPM
- Data Entry
- PowerPoint
Certification
- SMAW 4G
- SMAW Pipe 6G
- NSC First Aid
- CPR & AED Course
- OSHA 10
- Construction Safety and Health Course
- Confined Space Entry
- NCCER: Introduction to Basic Construction Skills.
Timeline
Welder
Steel Fab
2024.03 - 2024.06
Manger
Smash Pit
2022.03 - 2024.03
Order Fulfillment Specialist
Home Depot
2019.12 - 2021.11
Welding Certificate - Welding
College of Southern Maryland
High School Diploma -
Northwestern High School
- SMAW 4G
- SMAW Pipe 6G
- NSC First Aid
- CPR & AED Course
- OSHA 10
- Construction Safety and Health Course
- Confined Space Entry
- NCCER: Introduction to Basic Construction Skills.
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