Lameatrice Terry Doss
Springfield,IL
Summary
Reliable employee with a positive attitude, eager to secure entry-level position. Hardworking and passionate, willing to take on added responsibilities to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Community Health Worker
Illinois Department Of Public Health
Springfield, IL
02.2022 - Current
- Targeted specific community groups with wellness and disease management information.
- Helped vulnerable individuals navigate complex healthcare system.
- Explained required eligibility applications to patients and helped complete applications for services.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Wrote and distributed informational materials on chronic diseases, infant mortality, substance abuse and other community health concerns.
- Managed enrollment, transportation and paperwork for individuals to take advantage of community resources.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Sales Associate
Ross Dress For Less
Springfield, IL
11.2019 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
Staff Assistant
United States Senate
Springfield, IL
11.2015 - 09.2021
- Maintained professional front desk, handled incoming calls for Senator and other staff members and delivered exceptional service to every guest.
- Delivered clerical support by handling range of routine and special requirements.
- Interacted with constituents by phone, email or in-person to provide information.
- Provided expert administrative support to meet daily requirements and maximize team productivity.
- Boosted productivity by keeping office records current, well-organized and efficiently accessible for any need.
- Upheld strict visitor security protocols for office, effectively protecting assets and personnel from unauthorized visitors.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Greeted guests in with friendliness and professionalism.
- Answered incoming calls, processed requests and relayed messages to appropriate personnel.
- Worked closely with manager and staff members to provide effective assistance for specific aspects of office operation.
- Interacted with professional services personnel to receive orders, direct activities and communicate instructions.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Clerical Technician
Illinois Department Of Transportation
Springfield, IL
01.2013 - 08.2015
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Developed correspondence letters, memos and emails.
- Delivered clerical support by handling range of routine and special requirements.
- Maintained staff directory and company policy handbook for human resources department.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Supported staff on special assignments.
Education
Some College (No Degree) - General Studies
Harold Washington College
Chicago, ILAssociate of Arts - Theology
Life Christian University
Lutz, FL08.2019
High School Diploma -
Steinmetz Academic Centre High School
Chicago, IL06.1985
Skills
- Clerical Support
- Community-Based Resources
- Informational Brochures Distribution
- Abuse and Neglect Reporting
- Household Chores
- Customer Service
- Cash Handling
- Cash Register Operations
References
1. Bill Houlihan, Manager, United States Senate
P. 217.871.4062 E. billhous54@aol.com-Former Manager
2. JaDawn G. Bryant, Financial Advisor, Primerica
P. 217.721.8339 E. jgbryant2@gmail.com-Consultant
3. Marquis Jelks, Love Deliverance Evangelistic Church
P. 217.615.9651 E. marquisjelks@icloud.com, Associate Pastor
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The supernatural is the natural not yet explained.
Elbert Hubbard
Timeline
Community Health Worker
Illinois Department Of Public Health
02.2022 - Current
Sales Associate
Ross Dress For Less
11.2019 - Current
Staff Assistant
United States Senate
11.2015 - 09.2021
Clerical Technician
Illinois Department Of Transportation
01.2013 - 08.2015
Some College (No Degree) - General Studies
Harold Washington College
Associate of Arts - Theology
Life Christian University
High School Diploma -
Steinmetz Academic Centre High School
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