Caring Funeral Director Apprentice driven to deliver exceptional and professional service to families in need. Committed to coordinating funeral services and offerings seamlessly to simplify funeral and burial process for grieving families.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Apprentice Funeral Director
SCI
11.2022 - Current
Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Conducted more than 30 funerals, visitations and memorial services over course of 12 months.
Discussed pre-arranged funeral options and explained pricing to clients.
Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
Liaised between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
Secured and filed burial permits and made funeral arrangements.
Completed death certificates, burial permits and other legal documents for families.
Closed and secured caskets and led funeral corteges to churches and burial sites.
Worked with cemeteries to schedule grave opening and closing.
Apprentice Funeral Director 119655
Eternal Peace Funeral Home
09.2022 - 01.2023
Arranged funeral/memorial services for grieving families to meet budget and memorialized instructions.
Liaised between hospitals, physicians, county coroner, and members of clergy to coordinate final arrangements.
Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Picked up deceased at private homes, hospitals and county morgues.
Closed and secured caskets and led funeral corteges to churches and burial sites.
Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
Arranged transportation between sites for remains, mourners, pallbearers and members of clergy.
Performed embalming procedures and updated case study reports.
Supported grieving loved ones through difficult time and aided with details such as obituary notice wording.
Arranged clergy, music and other service details for clients.
Coordinated transportation of remains between medical facilities, funeral home and burial locations.
Removal Technician
Capital Mortuary Services
09.2022 - 01.2023
Supported funeral director with all facets of funeral service coordination.
Closed caskets at appropriate point in services.
Processed death certificate and other required paperwork.
Carried flowers to hearses or limousines for transportation to places of interment.
Embalmed, dressed and cosmeticized deceased persons.
Provided administrative support to funeral home staff.
Transported deceased to funeral home.
Apprentice Funeral Director
All Faiths
11.2021 - 09.2022
Displayed highest level of professionalism and sensitivity when dealing with grieving family members.
Picked up deceased at private homes, hospitals and county morgues.
Closed and secured caskets and led funeral corteges to churches and burial sites.
Met with families of deceased to discuss funeral service requests, disposition of remains and pricing.
Discussed pre-arranged funeral options and explained pricing to clients.
Field Supervisor
Jordan Health Services
05.2019 - 05.2021
Met with customers to resolve issues and build productive relationships.
Delivered new-hire orientation, training and ongoing educational programs to foster team development.
Monitor reports significant changes in client's mental and physical status to client's assigned RN Supervisor, DADS case worker, or client's physician cases of emergencies.
Conduct periodic visits with all assigned clients to verify that client's service plan is being followed.
Evaluate each client's surrounding for fire and other safety hazards, develops and recommends plans to abate such hazards, and coordinates such plans with DADS case worker and attendants.
Implement JHS policies and procedures regarding infection control.
Refer clients for skilled care services when necessary.
Maintain compliance with Texas Department of Health and DADS requirements
Recruit and hire attendants for clients
Conduct attendant's orientations on Non-RN supervised clients
Supervise attendant's work to ensure that client's service plan requirements
Complete and submit program forms and reports as required
Maintain documentation and records for each attendants and clients
Cooperate with Timekeeper and Payroll Department in the collection of outstanding attendant timesheets
Promote JHS ans it's services through positive job performance, by building good relationships, and by actively participating in professional and local organization and projects
Texas Works Advisor II
Health And Human Services Commission
11.2017 - 05.2019
Accurately determine eligibility for TANF, Food Stamps and Medicaid Programs, work involves interviewing clients, gathering information to determine benefits.
Conduct periodic and special reviews to determine continued eligibility and benefits levels for programs listed above
Process changes to client status, overpayment, and adjust or restore benefits as necessary to ensure accurate and timely case management
Obtain, verify and calculate all sources of income and resources to determine financial eligibility of client
Document case records using automate equipment to form a record for each client
Review CCS records to determine if income properly reported and policy applied correctly
Contract clients to establish claims and repayment agreements
Provide proper necessary tools to direct clients correct agencies
Train new employees on how to interview clients and work cases in timely manner to ensure accurate timeframes
Help ensure policy was enforced
Attended six months of training in different cities in Texas
Administrative Assistant
Department Of Family And Protective Services
01.2016 - 04.2017
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Handled client correspondence and tracked records to foster office efficiency.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
Education
Associate of Science - Funeral Service And Mortuary Science
Northeast Texas Community College
Mount Pleasant, TX
08.2024
Skills
Case Studies
Floral Design
Family Counseling
Mortuary Operations
Dressing and Casketing
Obituary Writing
Community Assistance Knowledge
Funeral Industry Regulations Knowledge
Cremation Urns
Legal Documentation
Embalming Techniques
Office Support
Remains Preparation
Service Quality
Appointment Scheduling
Certification
Licensed Pre-Need Agent- 09-08-2022
Licensed Funeral Director - 07-01-2022
Notary, Texas Secretary of State - 04/11- Present
CPR/AED/First Aid and Bloodborne Pathogens certified 03-17-2022
Timeline
Apprentice Funeral Director
SCI
11.2022 - Current
Apprentice Funeral Director 119655
Eternal Peace Funeral Home
09.2022 - 01.2023
Removal Technician
Capital Mortuary Services
09.2022 - 01.2023
Apprentice Funeral Director
All Faiths
11.2021 - 09.2022
Field Supervisor
Jordan Health Services
05.2019 - 05.2021
Texas Works Advisor II
Health And Human Services Commission
11.2017 - 05.2019
Administrative Assistant
Department Of Family And Protective Services
01.2016 - 04.2017
Associate of Science - Funeral Service And Mortuary Science
Northeast Texas Community College
Licensed Pre-Need Agent- 09-08-2022
Licensed Funeral Director - 07-01-2022
Notary, Texas Secretary of State - 04/11- Present
CPR/AED/First Aid and Bloodborne Pathogens certified 03-17-2022