Lamees Hakeem
Orlando,United States
Summary
Throughout my professional endeavors, I have embraced challenges with enthusiasm, cultivated strong interpersonal skills, and continuously sought opportunities for growth and improvement. As I seek new opportunities, I am eager to leverage my diverse skill set and unwavering commitment to excellence in delivering exceptional service and contributing to the success of any team or organization.
Overview
10
10
years of professional experience
Work History
Product Sales
Toyota of Orlando
Orlando, FL
11.2024 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Boosted product sales by demonstrating features and benefits during promotional events.
- Increased product sales by developing strong relationships with clients and understanding their unique needs.
WAITRESS
SINES
Richmond, United States
06.2023 - 07.2024
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs
- Streamlined order processing for increased efficiency through clear communication with kitchen staff
- Managed high volume of customers during peak hours, maintaining prompt and efficient service
FRONT DESK MANAGER
Virginia Surgical Center
McLean, United States
10.2020 - 04.2023
- Enhanced patient satisfaction by promptly handling guest feedback and delivering exceptional service, leading to increased repeat business.
- Streamlined check-in and check-out processes to enhance the patient experience.
- Provided mentorship and training to new employees, creating a supportive work environment.
- Applied refined techniques to drive improved results.
RECEPTIONIST
ATS Electronics
Waldorf, United States
05.2016 - 06.2021
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Scheduled house calls to provide technical service for electronic devices, ordered necessary replacement parts, and effectively managed costs to ensure client satisfaction
- Maintained organized reception area with updated materials, contributing to welcoming environment for visitors
RECEPTIONIST
Chantilly Medical Center
Chantilly, United States
05.2016 - 04.2020
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients
- Scheduled house calls to provide technical service for electronic devices, ordered necessary replacement parts, and effectively managed costs to ensure client satisfaction
- Maintained organized reception area with updated materials, contributing to welcoming environment for visitors
VOLUNTEER
Luxxery
Waldorf, United States
07.2015 - 08.2015
- Assisted surgeons during operations to enhance understanding of medical techniques
- Used strong interpersonal communication skills to convey information to others
Education
Bachelor's of Science - Psychology
Virginia Commonwealth University
Richmond, VA12-2025
High School Diploma -
James Madison High School
Vienna, VA06.2017
Skills
- Customer Service
- Sales Expertise
- Problem-Solving
- Administrative Skills
- Adaptability
- Leadership Skills
Volunteer Experience
VOLUNTEER, Luxxery, Waldorf, MD, 07/01/15, 08/01/15, Assisted surgeons during operations to enhance understanding of medical techniques., Used strong interpersonal communication skills to convey information to others.
Languages
- English
- Arabic
- Spanish
Timeline
Product Sales
Toyota of Orlando
11.2024 - Current
WAITRESS
SINES
06.2023 - 07.2024
FRONT DESK MANAGER
Virginia Surgical Center
10.2020 - 04.2023
RECEPTIONIST
ATS Electronics
05.2016 - 06.2021
RECEPTIONIST
Chantilly Medical Center
05.2016 - 04.2020
VOLUNTEER
Luxxery
07.2015 - 08.2015
Bachelor's of Science - Psychology
Virginia Commonwealth University
High School Diploma -
James Madison High School
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