Lameggie Holloman
Cedar Hill,Texas
Summary
Dynamic professional with a proven track record at Activus Connect, excelling in customer support and service. Expertise in problem resolution and software troubleshooting has led to enhanced customer experiences and streamlined service delivery. Strong verbal communication skills and commitment to quality consistently drive positive outcomes in fast-paced environments.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Insurance Verification Specialist
Activus Connect
Orlando, Florida
09.2024 - 12.2025
- Promoted Activus Connect services by actively engaging customers.
- Resolved customer inquiries through effective communication techniques.
- Collaborated with team members to ensure seamless service delivery.
- Delivered product information to enhance customer understanding of offerings.
- Maintained accurate records of customer interactions for reference and follow-up.
- Participated in training sessions to strengthen knowledge of company policies.
- Provided feedback on customer experiences to improve service quality.
- Verified patient insurance information for accuracy and completeness.
- Communicated with healthcare providers to resolve verification issues.
- Utilized electronic health record systems for data entry and updates.
- Collaborated with team members to streamline verification processes.
- Educated patients on their insurance coverage and benefits options.
Paralegal Assistant
Anywhere Works
Portland, OR
09.2022 - 07.2024
- Drafted pleadings, motions, briefs, memoranda, contracts, and various legal documents.
- Reviewed and prioritized incoming mail, distributing urgent items promptly.
- Managed calendar system to track litigation deadlines efficiently.
- Conducted legal research using online databases and additional resources.
- Compiled evidence, including affidavits and exhibits, for hearings and trials.
- Gathered data from public records at county clerk offices and state agencies.
- Interviewed clients to collect pertinent information for case development.
- Provided attorney support in preparing legal documents and research materials.
Referral Specialist
Aston Carter
Frederick, MD
01.2021 - 08.2022
- Maintained accurate records of all referrals and follow-up activities.
- Responded promptly to inquiries from patients or families regarding referral status.
- Adhered to relevant regulations while processing patient referrals.
- Built relationships with internal and external stakeholders, such as physicians, hospitals.
- Identified potential areas of improvement within the referral process and proposed solutions accordingly.
- Evaluated existing workflow processes related to referrals and suggested modifications as necessary.
Sanitation Supervisor
Children's Health Dallas
Dallas
08.2014 - 06.2021
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Met other supervisors and business leaders to plan and guide workflow and operations.
- Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
- Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
Diet Clerk
Charlton Methodist Health System
Dallas
05.2007 - 10.2013
- Served specific meals to patients with special dietary needs.
- Reported and documented resident changes in consumption or behaviors.
- Adhered to administrative departmental policies and procedures, including safety, health and confidentiality.
- Collaborated with registered dietitian and other members of healthcare team in providing medical nutrition therapy.
- Analyzed clinical and dietary histories to determine patients' nutritional needs and design effective dietary intervention strategies.
Education
High School Diploma -
Montclair High School
Montclair, NJ01.2006
Skills
- Customer support and service
- MS Office proficiency
- Inbound and outbound communication
- Software troubleshooting
- Verbal communication skills
- Problem resolution strategies
- Appointment scheduling
- Insurance verification
Certification
- Ch-Kronos 8.1 Scheduling
- Emotional Intelligence Learning A Different Kind Of Smart
- Kronos Timekeeping
- Children's Medical Center Dallas Safety Orientation Checklist
- Kronos For Leaders
References
References available upon request
Timeline
Insurance Verification Specialist
Activus Connect
09.2024 - 12.2025
Paralegal Assistant
Anywhere Works
09.2022 - 07.2024
Referral Specialist
Aston Carter
01.2021 - 08.2022
Sanitation Supervisor
Children's Health Dallas
08.2014 - 06.2021
Diet Clerk
Charlton Methodist Health System
05.2007 - 10.2013
High School Diploma -
Montclair High School