Lameisha Steele
Durham,NC
Summary
Dedicated Radiologic Technologist with hands-on experience in diagnostic imaging and a current AAS degree pursuit with a 3.5 GPA. Proficient in operating digital radiography equipment while adhering to radiation safety protocols, I excel in providing compassionate patient care and accurate imaging. Eager to contribute my technical skills and patient-centered approach to enhance diagnostic accuracy and overall patient experience at VGCC Imaging Center.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Contact Representative Enrollment Case Manager
Department of Veterans Affairs
Durham, NC
03.2023 - 10.2023
- Managed calls effectively, resolved issues, and handled customer inquiries with friendly service, boosting productivity and satisfaction.
- Processed over 100 Veteran eligibility applications monthly, ensuring compliance with enrollment and benefits requirements through meticulous review and verification.
- Conducted thorough reviews, verified eligibility criteria, and assessed financial needs to provide accurate and timely access to essential benefits and services.
Advanced Medical Support Assistant
Department of Veterans Affairs
Durham, NC
02.2022 - 03.2023
- Managed patient and healthcare provider calls, scheduled procedures and meetings, and coordinated appointment schedules
- Facilitated communication between patients and physicians, relaying important messages and updates
- Contributed to team meetings to enhance workflows and improve patient outcome
Certified Nursing Assistant
Department of Veterans Affairs
Durham, NC
09.2013 - 02.2022
- Assisted with daily activities (bathing, grooming, dressing) and provided essential care (vital signs, measurements, intake/output recording).
- Updated RNs and physicians on patient condition changes and transported patients using wheelchairs and stretchers.
- Cleaned and sanitized patient rooms, and ensured safe patient movement with proper equipment.
Education
Associate of Science - Radiologic Technology
Vance-Granville Community College
Henderson, NC05-2025
Skills
- Goal-Oriented
- Strong interpersonal skills
- Data Entry
- Customer Service
- Conflict resolution techniques
- Exam Room Preparation
- HIPAA Compliance
- Compassionate
Certification
- BLS Certified
Timeline
Contact Representative Enrollment Case Manager
Department of Veterans Affairs
03.2023 - 10.2023
Advanced Medical Support Assistant
Department of Veterans Affairs
02.2022 - 03.2023
Certified Nursing Assistant
Department of Veterans Affairs
09.2013 - 02.2022
Associate of Science - Radiologic Technology
Vance-Granville Community College
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