Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lameka Lariosa

Killeen,TX

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

9
9
years of professional experience

Work History

Orderly Room Operational Manager

United Sates Army
05.2017 - Current
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered the phone to solve problems, answer questions, and give directions on correct documents needed to submit paperwork.
  • Consulted with outside parties to resolve discrepancies and create expert solutions.
  • Communicated with team members to plan, implement and enhance work strategies.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Handled administrative requirements, maintained records and submitted operational reports.
  • Oversaw teams planning, implementing and realigning field and base operational strategies.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

Day/Night Key Holder Hairstylist

Hair Cuttery
06.2013 - 07.2016
  • Oversaw store operations by counting cash drawers, reviewing equipment management and supervising staff.
  • Assisted with team responsibilities by cleaning, managing cash registers and product merchandising.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Educated customers about product and service offerings, special deals and newly released offerings to help each person make informed choices.
  • Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.

Receptionist CLerk

Used Car Dealership
07.2012 - 01.2013
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered central telephone system and directed calls accordingly.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Confirmed appointments, communicated with clients and updated client records.
  • Responded to inquiries from callers seeking information.

Education

Associate of Applied Science - Teacher Education

Central Texas College
Killeen, TX
03.2023

License Certificatation - Hairstyling

Regency Beauty Institute - Indiana
Merrillville, IN
03.2013

Skills

  • Operational Efficiency
  • Planning and Implementation
  • Program Optimization
  • Business Leadership
  • Staff Training
  • Understanding Customer Needs
  • Upselling Products and Services
  • Data Entry and Maintenance

Timeline

Orderly Room Operational Manager

United Sates Army
05.2017 - Current

Day/Night Key Holder Hairstylist

Hair Cuttery
06.2013 - 07.2016

Receptionist CLerk

Used Car Dealership
07.2012 - 01.2013

Associate of Applied Science - Teacher Education

Central Texas College

License Certificatation - Hairstyling

Regency Beauty Institute - Indiana

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Lameka Lariosa