La'Mesha Nunn
Antioch,TN
Summary
Healthcare professional and skilled communicator with strong customer service and customer retention skills seeking to support a team exceed revenue cycle goals.
Overview
21
21
years of professional experience
Work History
Nursing Assistant
NHC of Franklin
03.2024 - Current
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Billing Coordinator
Dr. Nicholas Ferguson
06.2022 - 02.2023
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Organized accounts for financial audits and supported audit process.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Entered details into accounts and tracked payments.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Referred past due payments to collections department.
Medical Biller & Coder
Southeast Eye Center
09.2018 - 07.2019
- Greet visitors, check patients in/out, collect and post payments, and verify insurance for eligibility
- Answer multi-line phones, schedule appointments and referrals, and take messages for provider
- Complete and mail Medicare RA forms, and input patients' demographic information into MedWare, and sync MedWare to EMA database.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Filed and updated patient information and medical records.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Posted payments and collections on regular basis.
Licensed Cosmetologist
Starlene's Hair Fashions
05.2014 - Current
- Sanitize salon, prepare hair color and do foil placement for hair coloring
- Cut and style hair, educate clients on hair care to maintain healthy hair
- Developed and retained clientele.
Registered Dental Assistant
Associated Dental Group
02.2004 - 04.2012
- Sanitized and disinfected operatories and stocked, and took and prepared radiographs
- Did tray set-ups to prepare for procedures, and sterilized tools and implements
- Performed coronal polishing on children 6 years and under
- Assisted Dentist in surgical procedures in an outpatient facility.
Education
Medical Billing & Coding Specialist -
Brightwood College
Cosmetology -
Regency Beauty College
Dental Assistant Diploma -
Tennessee Technology
Timeline
Nursing Assistant
NHC of Franklin
03.2024 - Current
Billing Coordinator
Dr. Nicholas Ferguson
06.2022 - 02.2023
Medical Biller & Coder
Southeast Eye Center
09.2018 - 07.2019
Licensed Cosmetologist
Starlene's Hair Fashions
05.2014 - Current
Registered Dental Assistant
Associated Dental Group
02.2004 - 04.2012
Medical Billing & Coding Specialist -
Brightwood College
Cosmetology -
Regency Beauty College
Dental Assistant Diploma -
Tennessee Technology
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