Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaMesha M. Penny

Brandywine ,MD

Summary

Dynamic and dedicated Lead Orthodontic Assistant at Pine Dentistry and Braces, skilled in orthodontic appliance fabrication and patient communication. Enhanced patient satisfaction through streamlined appointment scheduling and effective staff training. Committed to maintaining high standards of infection control and fostering a welcoming environment for optimal patient care.

Professional orthodontic assistant with significant experience in clinical and administrative tasks. Known for strong team collaboration, adaptability, and achieving results. Expertise in patient care, orthodontic procedures, and maintaining equipment. Reliable and effective in fast-paced environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Lead Orthodontic Assistant

Pine Dentistry and Braces
06.2018 - Current
  • Helped maintain an inviting atmosphere within the office by keeping reception areas, treatment rooms, and other spaces clean and organized.
  • Coordinated efficient communication between patients, staff members, and insurance companies for seamless processing of claims and payments.
  • Implemented a sterilization protocol compliant with OSHA standards, ensuring a clean and safe environment for both patients and staff members.
  • Assisted orthodontists with the application of braces, aligners, and other orthodontic appliances, ensuring proper placement for optimal treatment results.
  • Trained new orthodontic assistants on proper techniques and protocols, ensuring consistent quality of care across the practice.
  • Streamlined appointment scheduling process, leading to improved patient satisfaction and reduced wait times.
  • Collaborated with orthodontists to implement new technologies and techniques, increasing efficiency and precision in orthodontic care.
  • Facilitated smooth transitions between appointments by preparing necessary instruments, materials, or appliances ahead of time.
  • Contributed to the expansion of practice clientele through excellent customer service and strong rapport-building skills with patients.
  • Provided attentive support to patients during appointments by monitoring their comfort levels and addressing any concerns promptly.
  • Order Ortho supplies such as, brackets, gloves, impression metals, glue, otie/ powerchain, checked inventory weekly.

Orthodontic Assistant

Kool Smiles Dental
03.2015 - 06.2018
  • Prepared patient for orthodontist and performed simple tasks such as tightening braces and conducting preliminary examinations.
  • Demonstrated strong communication skills while educating patients on oral hygiene practices specific to their orthodontic treatments.
  • Took x-rays, photographs, and impressions of patients' teeth and mouth for records.
  • Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
  • Placed or removed wires, coil springs, elastic rubber bands.
  • Show patients proper ortho hygiene.
  • Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
  • Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
  • Assisted in fabricating custom orthodontic appliances tailored to individual patient needs.
  • Enhanced practice efficiency by maintaining well-organized inventory of orthodontic supplies and equipment.
  • Poured and shaped molds from impressions and trimmed molds into retainers.
  • Promoted positive patient experiences by building rapport and addressing concerns during appointments.

Dental Assistant

Kool Smiles Dental
03.2013 - 03.2015
  • Ensured high-quality care for every patient while facitiating dental staff with treatment processes by taking x- rays, suctioning, suturing, pouring stone and fabricating impression cast for labs.
  • Updating patient treament planes
  • Taking Panoramic x-rays on children 6 years old and above
  • Complied strictly with health and safty regulations while preparing patients for examination
  • Sterilizing instruments, tools, patient chair and room
  • Set up room and dental chair for operational readiness


Education

Certified Dental Assistant - Certified Dental Assistant

Fortis College
Landover, MD
10-2010

Skills

  • HIPAA compliance
  • Clinical documentation
  • Oral hygiene education
  • Staff training and development
  • Infection control protocols
  • Digital radiography proficiency
  • Appointment scheduling
  • Adaptable mindset
  • Insurance coordination
  • Orthodontic expertise
  • Orthodontic appliance fabrication
  • Oral hygiene instruction
  • Chart updating
  • Oral impressions
  • Data entry
  • Orthodontic photography
  • Digital radiography
  • Dental terminology
  • Problem-solving
  • Time management
  • Teamwork and collaboration
  • Disinfection and sterilization
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Treatment room setup

Certification

  • COA - Certified Orthodontic Assistant
  • RDA - Registered Dental Assistant
  • Maryland x-ray certified
  • DC level II certified
  • Expanded functions certified

Timeline

Lead Orthodontic Assistant

Pine Dentistry and Braces
06.2018 - Current

Orthodontic Assistant

Kool Smiles Dental
03.2015 - 06.2018

Dental Assistant

Kool Smiles Dental
03.2013 - 03.2015

Certified Dental Assistant - Certified Dental Assistant

Fortis College

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