Beauty contents
Lameya Sharia
Cypress,TX
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Stock Assistant
Civic Liquor
05.2024 - Current
- Expedited processing time for returns/exchanges with prompt inspection, evaluation and restocking of returned items into inventory system.
- Provided backup support during peak times or staffing shortages, demonstrating versatility and adaptability in contributing to various tasks.
- Improved warehouse efficiency by assisting in implementation of new bar code scanning system for tracking inventory.
- Consistently lifted materials weighing as much as 90 pounds
- Streamlined order fulfillment process with accurate picking, packing, and shipping of customer orders
Cashier Assistant
Burlington Coat Factory Distribution Center
10.2022 - 12.2024
- Met customer needs through polite, friendly and attentive service.
- Counted cash drawers before and after shifts to verify accuracy and report discrepancies.
- Maintained clean and safe workspace, ensuring proper sanitation protocols were followed.
- Assisted with restocking shelves and inventory management to keep store well-stocked and appealing to customers.
- Processed returns and exchanges efficiently, adhering to company guidelines while prioritizing customer satisfaction.
Administrative Assistant
Banglasia Enterprise LLC
03.2020 - 04.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Created and maintained databases to track and record customer data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Restaurant Team Member
Halal Munchies
08.2019 - 12.2019
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Assisted in maintaining clean and organized dining area, contributing to positive guest experience.
- Displayed excellent teamwork skills while working alongside fellow team members in fast-paced environment.
- Prepared food orders, cooking on grill and operating fry station.
- Prepared food orders, cooking on grill and operating fry station
- Increased sales by 8%
Education
Bachelor of Science - Business Administration And Management
University of Houston - Downtown
Houston, TX 11.2022 - 07.2024
Associate of Arts - Business
Lone Star College
Spring, TX 11.2019 - 04.2022
Skills
Cash Handling
Customer Service
Mail Processing
Patience and Empathy
Flexible Schedule
Front Desk Operations
Payment Processing
Professional Appearance
Mail Processing
Time Management
Customer service excellence
Active Listening
Cooperative Attitude
Self Motivation
Attention to Detail
Interests
Arts
Music
Dancing
Makeup Industry
Fashion Industry
Timeline
Stock Assistant
Civic Liquor
05.2024 - Current
Bachelor of Science - Business Administration And Management
University of Houston - Downtown
11.2022 - 07.2024
Cashier Assistant
Burlington Coat Factory Distribution Center
10.2022 - 12.2024
Administrative Assistant
Banglasia Enterprise LLC
03.2020 - 04.2022
Associate of Arts - Business
Lone Star College
11.2019 - 04.2022
Restaurant Team Member
Halal Munchies
08.2019 - 12.2019