Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

LaMichael DEAN

Tinley Park,IL

Summary

Motivated professional known for reliability, flexibility in adapting to dynamic environments, and a strong focus on various security protocols. Adept in other areas such as customer service, incident reporting, and conflict resolution.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Director of Operations

IMR Sports Performance Instititute
10.2022 - Current
  • Coordinated facility maintenance schedules to ensure smooth operations without impacting daily tasks.
  • Achieved team goals through formalized training plans, coaching, and performance management.
  • Oversee day-to-day production activities in accordance with business objectives.
  • Mentored and coached team members to foster productive and engaging work environment.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.

Security Officer

STATEWIDE INVESTIGATIVE SERVICES
08.2024 - 07.2025
  • Monitored premises through regular patrols and CCTV surveillance to prevent theft, vandalism and safety hazards.
  • Complete detailed incident reports and daily activity and daily login compliance with company policies.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identity.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.

Operations (Female Locker Room Attendant)

Lifetime Athletic Club
12.2022 - 09.2023
  • Assisted in maintaining safe work environment for team members and guests through visual inspection of common areas during shift.
  • Handled hazardous cleaning supplies to remove dirt, dust, grease, and film from surfaces according to proper procedures and labeling.
  • Enhanced member experience by promptly reporting any observed issues or incidents to management for swift resolution.
  • Promoted a positive atmosphere for patrons through professional and courteous interactions.
  • Maintained facility security by monitoring locker room access and ensuring that only authorized individuals were granted entry.

Education

Associates - General Studies

Kennedy King College
Chicago, IL
05.2019

Bachelors - General Studies, Health Science

Calumet College
Whiting, IN
05.2023

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Google Workspace (Docs, Sheets, Drive)
  • Report writing
  • Detail-oriented
  • Crisis intervention training
  • Customer service

Certification

  • Basic First Aid
  • CPR
  • PERC Card

Timeline

Security Officer

STATEWIDE INVESTIGATIVE SERVICES
08.2024 - 07.2025

Operations (Female Locker Room Attendant)

Lifetime Athletic Club
12.2022 - 09.2023

Assistant Director of Operations

IMR Sports Performance Instititute
10.2022 - Current

Bachelors - General Studies, Health Science

Calumet College

Associates - General Studies

Kennedy King College

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