Lamicka Kelly
Torrance,CA
Summary
Dynamic leader with a proven track record at R&T Logistics Inc, enhancing project success rates through the adoption of Agile methodologies and fostering cross-functional team coordination. Excelled in coaching and mentoring, alongside logistics management, contributing to significant productivity improvements. Skilled in sprint planning and staff management, consistently delivering results beyond expectations.
Overview
25
25
years of professional experience
Work History
Operation Department
R&T Logistics Inc
Hawthorne, CA
11.2022 - 02.2024
- Coached team members in best practices for requirements gathering, scoping projects, and managing expectations effectively.
- Contributed to proposal development activities for prospective clients by providing technical insights and accurate estimations of project durations/resources needed.
- Established effective working relationships with external vendors/partners to ensure seamless delivery of integrated solutions/services during iterationsprojects.
- Championed the adoption of Agile/Scrum best practices across the organization, resulting in better collaboration and increased project success rates.
Cargo Agent
WFS
Los Angeles, CA
07.2021 - 11.2022
- Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
- Prepared hazardous material shipments in compliance with safe handling practices.
- Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
- Utilized computer systems to manage cargo shipments and accurately track goods.
Mail Handler
USPS Postal Services
Anaheim, CA
07.2015 - 07.2021
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
Branch Supervisor
Nix's Check Cashing
Long Beach, CA
09.2003 - 10.2015
- Boosted customer satisfaction with attentive service and prompt resolution of issues.
- Motivated, trained and disciplined employees to meet performance benchmarks.
- Handled escalated customer complaints professionally while working towards swift resolutions that maintained client satisfaction levels.
- Assigned job roles and oversaw performance.
Child Development Worker
Josh and Jerry Creative Care
Lynwood, CA
01.1999 - 08.2002
- Participated in ongoing professional development opportunities to stay current on best practices in early childhood education.
- Contributed to a safe learning environment by maintaining clean classrooms and closely supervising children during activities.
- Implemented positive reinforcement techniques to encourage desired behaviors among children in the classroom setting.
- Collaborated with multidisciplinary teams to develop comprehensive support plans for children with special needs.
- Promoted social skills development through group games and collaborative projects.
- Boosted cognitive abilities with engaging puzzles, memory games, and problem-solving tasks.
Education
High School Diploma -
Long Beach Jordan High School
Long Beach 06.2001
Skills
- Product Backlog Management
- Coaching and Mentoring
- Sprint Planning
- Cross-functional Team Coordination
- Staff Management
- Processes and procedures
- Schedule Management
- Inventory Control
Timeline
Operation Department
R&T Logistics Inc
11.2022 - 02.2024
Cargo Agent
WFS
07.2021 - 11.2022
Mail Handler
USPS Postal Services
07.2015 - 07.2021
Branch Supervisor
Nix's Check Cashing
09.2003 - 10.2015
Child Development Worker
Josh and Jerry Creative Care
01.1999 - 08.2002
High School Diploma -
Long Beach Jordan High School