Lamika Hardy
Peoria,IL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Results-driven professional with a versatile background in education and customer service. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
12
12
years of professional experience
Work History
Aftercare Teacher
YMCA
Peoria, IL
08.2025 - Current
- Developed engaging lesson plans to enhance children's social and emotional skills.
- Fostered a safe and inclusive environment for diverse student populations.
- Collaborated with parents to monitor student progress and address concerns.
- Organized recreational activities that promoted teamwork and physical fitness.
- Implemented behavior management strategies to support positive interactions among children.
Cosmetologist
Next Level For Hair
2000 W Pioneer Parkway
05.2016 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Receptionist
Lutheran Social Services
Peoria Il
01.2014 - 09.2016
- Assisted in maintaining organized filing systems for client records and correspondence.
- Coordinated phone communications, efficiently directing calls to appropriate departments.
- Handled incoming mail and packages, distributing them to relevant personnel timely.
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
Education
Vocational - Cosmetology
Trewyn Cosmetology
Peoria 11-2022
High School Diploma -
Richwoods High School
Peoria, IL05-2021
Skills
- Social skills
- Friendly communication
- Active listening
- Professionalism and ethics
Languages
English
Full Professional
Timeline
Aftercare Teacher
YMCA
08.2025 - Current
Cosmetologist
Next Level For Hair
05.2016 - Current
Receptionist
Lutheran Social Services
01.2014 - 09.2016
Vocational - Cosmetology
Trewyn Cosmetology
High School Diploma -
Richwoods High School