Lamin Mansaray
Duralai
Dover,DE
Summary
Retired US Army veteran served 23 years in the US Army. Innovative leader with proven ability to motivate individuals and teams trained to research and assess situations from multiple perspectives Highly efficient organizational abilities with a focus on methodology Superior vocal, oral, and written communication skills that are adaptable to any environment. A self-motivated individual who is responsible, organized, proactive, and able to take the initiative to follow through on tasks without direct supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
9
9
years of post-secondary education
15
15
Certificates
1
1
Language
Work History
Deputy Manager Pharmacy
US Army William Beaumont Army Medical Center
El Paso , TX
2019.05 - 2021.06
- Introduced new methods, practices, and systems to reduce turnaround time.
- Evaluated suppliers to maintain cost controls and improve operations.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Created reports and analyzed and interpreted data.
- Assumed senior management workloads in absence of general manager to maintain operations continuity.
- Interviewed, performed background checks, hired and trained 50 of associates in 2020.
- Eliminated functional bottlenecks by streamlining communication channels between management and employees.
- Supervised and motivated 100 staff employees.
- Demonstrated leadership skills in managing projects from concept to completion.
- Learned and adapted quickly to new technology and software applications.
Instructor US Army SHARP, EO and Resilience
US ARMY
El Paso , TX
2012.01 - 2021.06
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Enhanced student comprehension and shortened learning process through new teaching methods.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
COVID-19 SCHOOL LIASON COORDINATOR/Principal Investigator
CDC FOUNDATION
Camden , DE
2021.12 - 2023.06
- Gathered and organized materials to support operations.
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
Operations Manager Pharmacy Outlying Clinics
US ARMY MEDCOM KOREA
YONGSAN , SOUTH KOREA
2018.09 - 2019.04
- Introduced new methods, practices, and systems to reduce turnaround time.
- Devised processes to boost long-term business success and increase profit levels.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Analyzed and reported on key performance metrics to senior management.
- Increased profit by streamlining operations.
- Developed systems and procedures to improve operational quality and team efficiency.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
DEPUTY MANAGER PHARMACY OPERATIONS
US Army Keller Army Community Hospital
West Point , NY
2015.06 - 2018.08
- Introduced new methods, practices, and systems to reduce turnaround time.
- Stayed up to date on changing product and service options to provide top-notch support to customers and employees.
- Supported general manager in loss prevention efforts.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Prepared annual budgets with controls to prevent overages.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Analyzed and reported performance data, translating findings into practical improvement actions.
- Coordinated with General Manager in different operational issues and promotional activities.
- Helped team members maintain business professionalism by coaching each on methods for delivering exceptional service to every customer.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Senior Clinical and Support Operations Manager
US ARMY KOREA
CAMP WALKER , South Korea
2014.06 - 2015.07
- Devised processes to boost long-term business success and increase profit levels.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Assisted in recruiting, hiring and training of team members.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Deputy Manager Department of Pharmacy
Moncrief Army Community Hospital
Fort Jackson , SC
2011.12 - 2014.05
- Introduced new methods, practices, and systems to reduce turnaround time.
- Evaluated suppliers to maintain cost controls and improve operations.
- Partnered with upper management in executing functional strategies and reporting capabilities.
- Maintained, documented and presented progress reports to leaders.
- Provided strategic allocation of resources to various departments and managers in alignment with needs.
- Conferred with customers each day to maintain current understanding of needs and preferences, resolve issues, and promote brand loyalty.
Education
Graduate Certificate - Health Informatics
Trident University International
Cypress, CA 2017.03 - 2018.01
Graduate Certificate - Quality Assurance
Trident University International
Cypress, CA 2010.08 - 2011.02
Master of Science - Information Technology Management
Trident University International
Cypress, CA 2023.02 - Current
Master of Science - MPH PUBLIC HEALTH
Independence University
Salt Lake City, UT 2006.03 - 2008.11
Master of Science - Pharmacy
National University of Pharmacy
Kharkiv, Ukraine 1990.09 - 1995.06
Skills
Scheduling and calendar management
undefinedAccomplishments
* 3 US ARMY MERITOROUS SERVICE MEDALS (MSM) * 6 US ARMY COMMENDATION MEDALS (ARCOM)
* 3 US ARMY ACHIEVEMENT MEDALS (AAM) * US ARMY SUPERIOR UNIT AWARD
* 7 US ARMY GOOD CONDUCT MEDALS * US ARMY NATIONAL DEFENSE SRVICE MEDAL
* US ARMY GLOBAL WAR ON TERRORISM SERVICE MEDAL
* US ARMY KOREA DEFENSE SERVICE MEDAL
Certification
PTCB-Pharmacy Technician Certification
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Master of Science - Information Technology Management
Trident University International
2023.02 - Current
PTCB-Pharmacy Technician Certification
2023-01
ASTHO National Coalition of STD Director’s certificate
2021-12
Making Contacts: A Training for COVID-19 Case Investigators and Contact Tracers NAMC-CSA DOE Certificate
2021-12
Child Abuse Detection and Reporting Training
2021-12
COVID-19 SCHOOL LIASON COORDINATOR/Principal Investigator
CDC FOUNDATION
2021.12 - 2023.06
Microsoft Project Management
2021-11
Project Management: Healthcare Projects
2021-05
Lean Six Sigma: Green Belt
2021-05
Essential Epidemiology Tools for Public Health Practice
2021-03
The Data Science of Healthcare, Medicine, and Public Health
2021-03
Patient Safety and Quality Improvement
2021-01
Deputy Manager Pharmacy
US Army William Beaumont Army Medical Center
2019.05 - 2021.06
Operations Manager Pharmacy Outlying Clinics
US ARMY MEDCOM KOREA
2018.09 - 2019.04
Graduate Certificate - Health Informatics
Trident University International
2017.03 - 2018.01
US Army & Penn State Master Resilience Cert
2016-10
DEPUTY MANAGER PHARMACY OPERATIONS
US Army Keller Army Community Hospital
2015.06 - 2018.08
Senior Clinical and Support Operations Manager
US ARMY KOREA
2014.06 - 2015.07
Army Sexual Harassment/Assault Response and Prevention (SHARP) Program
2012-06
Instructor US Army SHARP, EO and Resilience
US ARMY
2012.01 - 2021.06
Deputy Manager Department of Pharmacy
Moncrief Army Community Hospital
2011.12 - 2014.05
Graduate Certificate - Quality Assurance
Trident University International
2010.08 - 2011.02
US Army Equal Opportunity Certificate
2009-10
IAQA Microbial Investigator
2009-08
Registered Environmental Officer
2007-08
Master of Science - MPH PUBLIC HEALTH
Independence University
2006.03 - 2008.11
Master of Science - Pharmacy
National University of Pharmacy
1990.09 - 1995.06
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