Laminatu Lartey
Fredericksburg,VA
Summary
Compassionate Healthcare professional with strong work ethic and 11 years of experience in providing basic care to patients. Proficient in assisting patients with bathing, dressing and toileting. Well-versed in taking and recording temperatures, blood pressure and other vitals.
Personable and dedicated Customer Service Representative with extensive experience in warehouse industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
Work History
Nurse Assistant
hawthorn glen senior living
2020.05 - 2022.11
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
State Tested Nurse Aide
Veranda Gardens
2016.01 - 2019.03
- Gave patients baths, cleaned bedpans and assisted with transportation to bathroom.
- Documented patient intake and dietary requirements and assisted with feeding.
- Assisted nurses with cleaning G-tube, J-tube and regular catheter insertion.
- Took and charted patient blood pressures, temperatures, blood sugar levels and other vital signs.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Supervised 12 patients with diminished capacity to monitor any safety hazards.
- Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
- Used mobility devices and Hoyer equipment to carefully and transport patients.
- Volunteered to work additional shifts and overtime during busy periods to maintain proper staffing and floor coverage.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Caregiver
HOME INSTEAD
2014.08 - 2018.05
- Assist with all ADL's.
- Transportation, light house keeping, medication reminder.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs
- Built strong relationships with clients to deliver emotional support and companionship
Certified nursing assistant/ assistant
THE VIRGINIAN
2012.04 - 2014.07
- Assist with office documentations for resident.
- Organized files.
- Assist with care of residents.
- Supported needs of 6+ residents under long-term care
Head cashier/ customer order specialist
HOME DEPOT
2009.05 - 2012.03
- Supervised 8+ people each shift.
- Trained new employees and teach continuous education.
- Check sales and cash for each day.
- Responded to customer calls and emails to answer questions about products and services
- Established effective working relationships with internal employees, vendors, shipping company contacts and customers
- Positively engaged with customers to understand needs and responded appropriately to questions
- Monitored orders and delivered status updates to customers regarding arrivals
- Contacted vendors to determine shipping dates and availability for specific items to notify customers
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
- Resolved concerns with products or services to help with retention and drive sales
- Trained new employees on customer service, money handling and organizing strategies
Education
High School Diploma -
T. C. WILLIAMS HIGH SCHOOL
ALEXANDRIA, VA06.2010
Associate of Applied Science - Nursing
NORTHERN VIRGINIAN COMMUNITY COLLEGE
ALEXANDRIA, OH06.2013
Associate of Applied Science - Nursing
Cincinnati State Community College
Cincinnati, OH12.2022
Skills
- Microsoft word
- Sales
- Transportation
- Direct patient care
- Electronic charting
- Performing patient intakes
- Calm and level-headed under duress
- Quick problem solver
- Documentation procedures expert
- Inbound and outbound calling
- Retail store support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Nurse Assistant
hawthorn glen senior living
2020.05 - 2022.11
State Tested Nurse Aide
Veranda Gardens
2016.01 - 2019.03
Caregiver
HOME INSTEAD
2014.08 - 2018.05
Certified nursing assistant/ assistant
THE VIRGINIAN
2012.04 - 2014.07
Head cashier/ customer order specialist
HOME DEPOT
2009.05 - 2012.03
High School Diploma -
T. C. WILLIAMS HIGH SCHOOL
Associate of Applied Science - Nursing
NORTHERN VIRGINIAN COMMUNITY COLLEGE
Associate of Applied Science - Nursing
Cincinnati State Community College
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