Lamin Mansaray
Experience Researcher
San Leandro,California
Summary
I’m an Experience Researcher and Strategist that captures and leverages qualitative insights. My goal is to
shape product strategies that ensure first-class experiences. I execute on my goal by:
transforming opaque qualitative data into clear strategic design opportunities
fostering cross-functional collaboration with product managers, designers, and leadership
Overview
6
6
years of professional experience
Work History
Experience Researcher
Autodesk
San Francisco, CA
11.2019 - Current
- Manage and conduct user research for 2 domains
- Identity
- Profile
- Work collaboratively with UX designers and product managers to construct research objectives
- Participate in recruitment activities for user research
- Plan and implement the overall user research strategy and methods
- Work cross-functionally with UX designers, visual designers, and content strategists to execute roadmaped projects
UX Research Operations Coordinator
Autodesk
San Francisco, CA
06.2019 - 11.2019
- Managed study requests
- Managed researchers' calendars
- Maintained team templates documents (ie
- Intake form, recruitment comms, etc.)
- Contributed to the design and maintenance of participant panels, following GDPR best practices.
Innovation Researcher & Strategist
San Francisco, CA
01.2019 - 05.2019
- Conducted foundational and generative research to identify digital service opportunities in the mobility space
- Developed interview guides, research plans, and participant recruitment comms
- Synthesized qualitative findings into customer insights to share with internal stakeholders
- Evangelized user-centered design practice and principles internally as Audi develops billion-dollar digital service projects
- Facilitated innovation workshops with cross-functional stakeholders focused on: concept ideation and business models.
Design Researcher and Strategist
Nashville, TN
09.2016 - 10.2018
- Coached small business owners on how to e ectively leverage user research methods
- Led workshop sessions, defining customer personas & key points in the customer journey
- Copywrote for Mural (software company), webpage case studies, and user stories.
Cooper
San Francisco, CA
06.2016 - 09.2016
- Synthesized research findings, guiding clients toward their product goals
- Utilized shadowing, guided discussions, and contextual inquiry to uncover pain points and opportunities for change management (in-house).
Education
MBA - Design Strategy
California College of the Arts
Bachelor of Science - Communications
Old Dominion University
Skills
Collaboration/Stakeholder Engagement Experiencedundefined
Timeline
Experience Researcher
Autodesk
11.2019 - Current
UX Research Operations Coordinator
Autodesk
06.2019 - 11.2019
Innovation Researcher & Strategist
01.2019 - 05.2019
Design Researcher and Strategist
09.2016 - 10.2018
Cooper
06.2016 - 09.2016
MBA - Design Strategy
California College of the Arts
Bachelor of Science - Communications
Old Dominion University
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