LaMiriam Johnson

• Worked with Talent Acquisitions to create a series of courses designed to promote employee development and retention. Will launch in April 2024.
• Utilize gap analysis and manager feedback. for curriculum development.
• Referenced reporting analytics to assess training efficiency and employee development.
• Assist with program budget forecasting for the learning and development department.
• Design, create, implement, facilitate, measure and evaluate the effectiveness of learning solutions created to meet the leadership development needs of first-level supervisors, managers, and senior leaders .
• Conduct needs analysis and translate business needs into high-impact learning that builds leadership and management capability.
• Manage delivery of training and implementation of development solutions such as assessment labs and custom education programs.
• Conducts budget forecasting and management, vendor management and contract management. experience.
• Create and analyze metrics to determine the impact of leadership development initiatives, and strength of a utility company's leader population.
• Provides one-on-one and team coaching.
• Promote the standard of culture of continuous learning throughout the enterprise.

* Analyze training and development needs through research analytics, data collection, focus groups and other methods.

*identify learner success metrics, and create and implement assessment tools.

* Ensure the delivery of training programs aligns with necessary knowledge skills and abilities (KSAs) for perspective positions.

*Create course content with online learning elements for adult education.

* Outline, design, develop, implement, and evaluate training solutions incorporating job specific performance metrics.

*Create reporting documents that detailed new hire performance during training.

*Contributed in organizational development by planning, monitoring, preparing, and executing large learning. program data and strategic design including coordinating with stakeholders and across multiple learning & development teams.

* Leverage a variety of facilitation methodologies including; lectures, roles plays, simulations, case studies, technology.

based training or e-learning effectively.

* Develop and deliver technical training, refresher training, skill based and technical training.

* Facilitate meetings with stakeholders, subject matter experts, and project teams to close gaps and implement learning and development solutions.

* Supervise and mentor the new hire class participants providing coaching, documentation, and performance assessments, based on demonstrated competencies, professionalism, test scores, and call monitoring.

* Communicates feedback to management for consideration in retain/release decisions of civil service and temporary employees.

• Designed various types of training and performance support materials for virtual training and technical training such as Instructor-led training.
• Interviewed SME (Subject Matter Experts) and business process owners to identify training curriculum requirements.
• Utilized Adult Learning Theory principles to make the appropriate adjustments to the training experience
• Provided coaching,support and technical services to school staff and administration on software product
• Provided mentoring to new hires.
• Assisted with assessing professional development course effectiveness and devised solutions.
• Authored training manuals and online courses for the product while remaining current on industry trends.
• Applied the Adult Learning Principles.
• Provided coaching, consulting, additional training, and technical assistance according to program assessment.
• Assessed technical issues when conducting training ILT (Instructor-led), online classes and webinars.
• Developed, designed and storyboarded high-level interactive courseware for software simulations
• Used effective communication skills with personnel of all levels of the client organization to promote end user buy-in of the product.
• Created the training manuals, visual aids and other benefits educational materials.
• Worked collaboratively with SMEs (Subject Matter Experts) to review and edit all deliverables
• Developed tests and measurements to evaluate the effectiveness of the employee training program.
• Worked independently to implement detailed training sessions on complex software to corporate staff.
• Designed and created eLearning and multimedia solutions (including audio and visual content) for corporate staff.
• Applied the principles of web-based learning to create online courses for adult learners.
• Used digital learning authoring tools, LMS (Learning Management Systems), and video creation tools
• Provided informal training sessions and consulting to end users of the product when necessary.
• Administered and evaluated training program metrics.

• Utilized analytical data and diagnostic methods to guide instruction.
• Maximized school district funding by creating a blended learning environment for multiple courses with differentiated content to be delivered simultaneously.
• Utilized learner data collected by proficiency testing to develop creative instructional plans and curriculum maps for all classes.
• Regularly assessed the effectiveness of instructional practices and made the appropriate adjustments.
• Planned, implemented, monitored, and assessed an virtual learning program using Canvas as the Learning Management System.
• Developed an e-learning program using instructional technology software to accommodate diverse student learning abilities in a secondary education environment.
• Adjusted lessons to accommodate individual learners.

• Overseeing the development and delivery of training presentations for 200+ employees of the enterprise.
• Created professional development opportunities that advanced each presentation skills of the county program coordinators of the enterprise.
• Managed a team of program coordinators and gave input to state healthcare leadership on the effectiveness of program policies and curriculum facilitation.
• Implemented a consistent evaluation method and employee training program to employees to enhance program development.
• Managing a federal program for most of the lifecycle of the grant.
• Provided advisory services to the organization on the program's regulations, policies and procedures.
• Collaborated with team members to develop successful relationships with community partners.
• Frequently conducted an needs analysis to evaluate training effectiveness and recommended the appropriate changes.
• Encouraged customer retention by providing excellent customer service when servicing clients of the public healthcare organization.
• Employed Adult Learning Principles to train Northeast and Central Florida county staff members on proper program policies regarding budget, training curriculum fidelity and accountability, and participant monitoring data.
• Organized and facilitated train-the-trainer sessions for subordinates to support high productivity and employee development.
• Interviewed, selected and evaluated program employees which influenced the employee's hiring, termination and re-assignment status.
• Implemented new employee training within a statewide program.
• Conducted performance appraisals and provided individual feedback on performance measures with agency guidelines and business practices.