Lamisha Williams
Detroit,MI
Summary
Knowledgeable Licensed Practical Nurse with deep understanding of patient care and medical procedures. Successfully managed diverse patient needs in various healthcare settings, ensuring high-quality care and patient satisfaction. Demonstrated strong communication and problem-solving skills while working collaboratively with healthcare teams.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse
Regency at Livonia
02.2025 - Current
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Cared for wounds, provided treatments, and assisted with procedures.
- Assisted with admissions, appointments, transfers, and discharges.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Surgical Technologist
Trinity Health Livonia
12.2022 - 01.2025
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
Nursing Assistant
Henry Ford Hospital
03.2019 - 02.2020
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
Customer Service Representative
Henry Ford Hospital
03.2018 - 01.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Chiropractic Assistant
Chiropractic Works
12.2017 - 02.2018
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Developed strong rapport with patients leading to high levels of trust and satisfaction, fostering long-term relationships.
- Prepared examination rooms with necessary equipment, promoting efficient appointment flow while prioritizing sanitation protocols.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
Nursing Assistant
Advantage Living Of Southgate
07.2016 - 03.2017
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Skillfully operated medical equipment, such as glucose monitors and blood pressure cuffs, ensuring accurate data collection for informed decision-making by healthcare providers.
Assistant Store Manager
Salvation Army Thrift Store
11.2015 - 07.2016
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
General Store Manager
Popeyes Chicken
02.2012 - 11.2015
- Established a positive work environment by fostering open communication and promoting teamwork among employees.
- Managed financial aspects of the store including budgeting, expense tracking, and payroll administration for optimal cost control.
- Optimized store layout to enhance customer flow and maximize revenue from merchandise displays.
- Resolved customer complaints effectively by addressing their concerns promptly while adhering to company policies.
Education
Practical Nursing - Nursing
Hondros College of Nursing
Bingham Farms, MI12-2024
Skills
- Medication administration
- Direct patient care
- Vital signs monitoring
- HIPAA compliance
- Wound care
- Physical assessment
- Clinical documentation
- Patient assessments
- Urinary Catheterization
- Tube/Bolus Feeding
- TB injections
Certification
Licensed Practical Nurse
Surgical Technologist
BLS/CPR American Heart association valid through 09/2025
Timeline
Licensed Practical Nurse
Regency at Livonia
02.2025 - Current
Surgical Technologist
Trinity Health Livonia
12.2022 - 01.2025
Nursing Assistant
Henry Ford Hospital
03.2019 - 02.2020
Customer Service Representative
Henry Ford Hospital
03.2018 - 01.2019
Chiropractic Assistant
Chiropractic Works
12.2017 - 02.2018
Nursing Assistant
Advantage Living Of Southgate
07.2016 - 03.2017
Assistant Store Manager
Salvation Army Thrift Store
11.2015 - 07.2016
General Store Manager
Popeyes Chicken
02.2012 - 11.2015
Practical Nursing - Nursing
Hondros College of Nursing
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