LaMon Allen
Bellingham,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Kitchen lead
Various
01.2013 - Current
- Maintained high standards of cleanliness and sanitation by implementing strict kitchen cleaning routines.
- Fostered a positive work environment, promoting teamwork and open communication among kitchen staff.
- Coordinated with front-of-house staff to ensure seamless communication between the kitchen and dining area.
- Implemented health and safety protocols to maintain compliance with local regulations and industry best practices.
- Monitored inventory levels to prevent stock shortages during peak service hours or special events.
- Ensured consistent quality in all dishes served by implementing standardized recipes and portion control measures.
- Improved kitchen efficiency by streamlining food preparation processes and reducing waste.
- Managed daily kitchen operations, including scheduling, budgeting, and equipment maintenance.
- Mentored junior team members, providing guidance on best practices in cooking techniques, plating, and presentation.
- Increased employee productivity by providing ongoing training and performance feedback for kitchen staff members.
- Performed regular equipment inspections to proactively address maintenance needs before impacting daily operations.
- Adjusted staffing levels as needed to accommodate fluctuations in customer traffic patterns throughout the day or week.
- Streamlined meal preparation processes, resulting in reduced wait times for customers.
- Led cross-functional teams during special events or catering engagements to deliver exceptional food quality and service to clients.
- Developed new menu items, incorporating seasonal ingredients and current food trends.
- Collaborated with executive chef on menu development, contributing creative ideas for innovative dishes that drove increased sales revenue.
- Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
- Checked and tested foods to verify quality and temperature.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
- Designed and maintained menus to offer variety of high quality and consistency of dishes.
- Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
- Calculated prices of ingredients to monitor food costs and control expenses.
- Stocked and rotated food items according to expiration dates.
- Followed food safety practices and sanitation guidelines.
- Monitored food temperature, discarding items not stored correctly.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Maintained composure and work quality while under stress.
- Cleaned and maintained work areas, equipment and utensils.
- Lifted and carried heavy materials.
- Operated food slicers, grinders and chopper in accordance with safety guidelines.
- Trained new staff on food preparation and safety procedures.
- Assisted in setting up and breaking down kitchen stations.
- Pushed, pulled and transported large loads and objects.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Maintained high personal grooming standards and uniform presentation.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Collaborated with other departments to coordinate meal service and special events, executing smooth operations.
Assistant Store Manager
T-Mobile
01.2020 - 04.2022
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Increased employee retention, training staff in effective customer service techniques and product knowledge.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Maintained excellent vendor relationships which facilitated smooth supply chain operations enabling better inventory control.
- Trained and guided team members to maintain high productivity and performance metrics.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Interacted well with customers to build connections and nurture relationships.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Oil Inspector
Bureau Veritas
01.2018 - 04.2019
- Prepared reports detailing findings of inspections, investigations, and tests.
- Ensured compliance with industry regulations through meticulous attention to detail during inspections.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
- Upheld codes and regulations governing materials, processes, and procedures.
- Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
- Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
- Maintained up-to-date inspection and audit records for improved reporting and analysis.
- Identified repair and upgrade requirements needed to meet safety and quality standards.
- Reduced the frequency of defects by closely monitoring production processes and identifying areas for improvement.
- Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
- Managed multiple concurrent projects successfully while adhering strictly to deadlines.
- Collaborated with cross-functional teams to develop comprehensive inspection plans for complex projects.
- Developed customized inspection checklists tailored to specific job sites, ensuring thorough evaluations.
- Updated quality control records and reports.
- Operated and maintained testing equipment.
- Followed safety protocols while handling hazardous materials.
Lead Event Coordinator
Programming And Diversity Offices At WCC
01.2014 - 01.2017
- Implemented effective marketing strategies for each event, resulting in increased attendance rates year over year.
- Managed a team of coordinators, ensuring timely completion of tasks and exceptional performance during events.
- Streamlined communication between various stakeholders involved in an event''s planning process, promoting collaboration and efficiency.
- Consistently met or exceeded project deadlines through diligent time management skills and disciplined work habits.
- Conducted thorough post-event evaluations to identify areas for improvement and opportunities for future growth.
- Mentored junior coordinators on best practices in event management, enhancing their skills while fostering a positive work environment.
- Oversaw contract negotiations with key partners to secure favorable terms while mitigating potential risks.
- Maximized return on investment by diligently tracking expenditures against budgets, identifying cost-saving opportunities where possible.
- Enhanced event execution by streamlining processes and implementing efficient coordination strategies.
- Reduced budget expenses for events by negotiating better pricing with vendors and service providers.
- Increased client retention rate by providing exceptional customer service and maintaining strong relationships.
- Developed creative solutions to address unforeseen challenges during events, ensuring seamless execution.
- Collaborated with clients to understand their vision and objectives, translating them into successful events.
- Improved overall event satisfaction ratings by consistently gathering feedback from attendees and making necessary adjustments.
- Spearheaded the development of innovative themes and concepts that resonated with target audiences, increasing engagement levels at each event.
- Coordinated all logistics for events, including venue selection, vendor management, and transportation arrangements.
- Delivered memorable experiences for attendees through meticulous planning and attention to detail.
- Monitored event progress closely, making real-time decisions to optimize performance and attendee experience.
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Consulted with customers to determine objectives and requirements for events.
- Communicated with catering, lighting and sound companies to obtain price quotes.
- Inspected event facilities to confirm conformance to customer requirements.
- Reviewed event bills to confirm accuracy and approve payment.
- Developed post-event reports to determine effectiveness of each event.
- Evaluated and selected service providers and vendors according to customer requirements.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Attended conferences and events to stay up-to-date with industry trends and planning standards.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Arranged availability of audio-visual equipment, transportation and displays for various types of events.
- Trained and supervised event staff to complete tasks on time.
- Developed creative themes for events and created related activities to engage attendees.
- Implemented contingency plans to address last-minute changes or unforeseen events.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Utilized social media to promote events and increase attendance.
- Created detailed timelines and budgets for events to meet all deadlines.
- Implemented protocols and procedures to effectively manage planning process.
- Developed detailed event reports, documenting all aspects of each event.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Monitored and controlled event expenditures to meet budgets.
- Analyzed event costs to identify areas of improvement and cost savings.
- Oversaw event registration process by collecting and tracking attendee information.
- Coordinated travel and accommodations for event attendees.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
Water Quality Technician
NSEA
11.2009 - 06.2012
- Developed strong working relationships with stakeholders such as utility companies, environmental agencies, and local government officials to facilitate collaborative problem-solving efforts around shared goals for clean water systems.
- Educated community members about local water quality issues through presentations at schools, town halls, or other public forums.
- Conducted routine maintenance on laboratory equipment to ensure optimal performance during sample analyses.
- Supported emergency response efforts during natural disasters or other events affecting water quality, providing critical data for decisionmaking.
- Assisted in the development of more efficient water treatment processes through thorough research and experimentation.
- Participated in professional development opportunities to stay current on industry advancements and improve overall job performance.
- Ensured regulatory compliance by meticulously documenting all testing results and maintaining up-to-date records.
- Collaborated with cross-functional teams to identify potential sources of contamination and implement corrective actions.
- Trained new technicians on proper sampling techniques, lab protocols, and safety measures, ensuring consistent performance across the team.
- Provided valuable input on long-term planning efforts for sustainable water management in the community, drawing upon extensive knowledge of local conditions and industry best practices.
- Coordinated with external laboratories for specialized testing services when needed, ensuring comprehensive assessments of water quality parameters.
- Evaluated trends in water quality data over time, identifying potential areas of concern and recommending targeted interventions.
- Managed inventory of supplies necessary for effective field operations.
- Contributed to ongoing process improvement efforts by sharing best practices and participating in departmental meetings.
- Increased efficiency in the lab by optimizing testing procedures and implementing new technologies for faster, more accurate results.
- Collected water samples to test alkalinity, hardness, and residual levels.
- Adhered to EPA and OSHA regulations.
- Performed routine maintenance and repairs on water-treatment plant equipment to reduce downtime.
- Monitored water production and tested water samples to evaluate quality and safety.
- Conducted regular inspections to enforce compliance with safety and environmental regulations.
- Prepared reports and documentation related to plant operations.
- Trained new employees on safe and productive water-treatment plant operation.
- Interpreted data to identify trends and address problems.
- Completed laboratory testing to measure pH levels and other water quality parameters.
Education
A.A. Psychology -
WCC
Bachelor of Science - Biochemistry
ASU
Tempe, AZ10.2023
Skills
- Attention to Detail
- Problem-Solving
- Customer Service
- Operations Management
- Goal Setting
- Scheduling
- Staff Management
- Strategic Planning
- Inventory Control
- Cost controls
- Staff Coaching
- Inventory Coordination
- Purchasing
- Decision-Making
Lab Experience
- Calibration with pH probes and water testing
- PCR testing
- Electrophoresis gel application
- Titration
- Chromotography
Misc
- President of Whatcom County Japanese community
- Multiple leadership training courses completed
- Avid volunteer with experience from 2009. Yearly food drive volunteering through Post Office.
References
Reference given upon request
Languages
English
Native or Bilingual
Timeline
Assistant Store Manager
T-Mobile
01.2020 - 04.2022
Oil Inspector
Bureau Veritas
01.2018 - 04.2019
Lead Event Coordinator
Programming And Diversity Offices At WCC
01.2014 - 01.2017
Kitchen lead
Various
01.2013 - Current
Water Quality Technician
NSEA
11.2009 - 06.2012
A.A. Psychology -
WCC
Bachelor of Science - Biochemistry
ASU