Lamondo Ewing
Hazel Crest,Illinois
Summary
Hardworking and enthusiastic trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
8
8
years of professional experience
Work History
Online Personal Shopper
Walmart
03.2020 - 03.2023
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Acted as a liaison between customers and retailers, resolving any discrepancies or issues with orders.
- Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
- Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Kitchen Staff Member
Hooters
06.2023 - 01.2024
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
- Enhanced customer satisfaction with timely meal preparation and consistent quality.
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Assisted in menu planning, incorporating seasonal ingredients for fresh and innovative dishes.
- Reduced food waste by closely monitoring inventory levels and utilizing proper storage techniques.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Upheld high standards of cleanliness throughout the kitchen, maintaining sanitary conditions per local health department guidelines.
- Participated in regular team meetings to discuss areas for improvement and strategies for continued growth within the role of Kitchen Staff Member.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Followed sanitary food handling procedures, focused on correct use of covers and labels and discarded ingredients by expiration date.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Pushed, pulled and transported large loads and objects.
- Used manual or electric appliances to clean, peel, slice and trim foods.
- Monitored food temperature, discarding items not stored correctly.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Overnight Stocker
Walmart
10.2019 - 03.2020
- Streamlined overnight stock processes by implementing efficient organization and product placement techniques.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Improved overall inventory management with consistent attention to detail during stock rotation and labeling tasks.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
Stocker
Family Dollar
03.2016 - 08.2018
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
- Expedited product replenishment by efficiently unloading delivery trucks and sorting merchandise.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Improved customer satisfaction by promptly locating items and providing product information.
- Minimized loss prevention issues through vigilant monitoring of stockroom access points and reporting suspicious activity.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Aided in training new team members on best practices for stocking procedures and inventory management systems.
Education
High School Diploma -
Youth Connection Leadership Academy
Chicago, IL06.2017
Skills
- Food Preparation
- Portion Control
- Recipe Adaptation
- Temperature Monitoring
Timeline
Kitchen Staff Member
Hooters
06.2023 - 01.2024
Online Personal Shopper
Walmart
03.2020 - 03.2023
Overnight Stocker
Walmart
10.2019 - 03.2020
Stocker
Family Dollar
03.2016 - 08.2018
High School Diploma -
Youth Connection Leadership Academy