Lamondre Sallier

On a day to day basis I would manage flight, cargo, transporting cargo from racks to trucks on a forklift. Addition to that I would transfer cargo from the warehouse to the plane on the airfield. Helped make sure to note if any cargo that came to the warehouse was damage and if all cargo was accounted for. I was mainly in the warehouse completing any task I was asked to do. Handled everything carefully and with caution. The cargo I was handling was other company products, cars, animals, and dangerous goods. Such as flammables, dry ice, toxic chemicals, and infectious or corrosive properties.

• Enhanced customer satisfaction by providing timely updates on shipment statuses and addressing concerns promptly.
• Coordinated with warehouse personnel for effective inventory management, ensuring proper storage of goods.
• Maintained a high level of accuracy in data entry, ensuring all relevant information was captured in the system.
• Developed strong relationships with clients, fostering trust and loyalty through exceptional service delivery.
• Trained new team members on company procedures, systems, and best practices to ensure seamless integration into the role.
• Effectively resolved disputes related to billing or service issues to maintain client satisfaction levels.
• Provided support during peak periods or staff shortages, demonstrating adaptability and teamwork skills.
• Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
• Detected damages and discrepancies in cargo shipments with careful inspections and close monitoring.
• Prepared hazardous material shipments in compliance with safe handling practices.

• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
• Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
• Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
• Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
• Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
• Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
• Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
• Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.