Hi, I’m
LaMonica Baylish
Miami,AZ
Summary
Organized crew trainer with several years of hands-on experience instructing new employees to successfully complete job duties. Versed in fairly distributing tasks, monitoring staff performance and motivating crew. Encouraging and positive professional committed to contributing to company goals and growth.
Personable and reliable crew trainer bringing several years of experience in overseeing food handling and customer service staff development. Proficient in all restaurant positions with extensive expertise in employee assessment. Proven history of increasing productivity and bolstering services.
Experienced Crew Trainer known for maintaining high productivity and efficiency in task completion. Specialize in team leadership, training program development, and performance evaluation to enhance operational workflows. Excel in communication, problem-solving, and adaptability, ensuring smooth team dynamics and effective training environments.
Overview
3
years of professional experience
Work History
McDonald'sGlobe, Arizona
Crew Trainer
05.2015 - 05.2018
Job overview
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Assisted management in developing strategies to improve customer service standards.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Encouraged open communication between trainees and management throughout the learning process.
- Ensured that all safety protocols were followed during training sessions.
- Instructed new team members on correct procedures for operations.
- Stayed up to date on requirements of all team positions to optimize training.
Education
Kicking Horse Job CorpRonan, MT
GED
02-2000
Skills
- Report Generation
- Team leadership and supervision
- Continuous Improvement
- POS Systems
- Delegating Work
- Policies and Procedures
- Training Tools and Resources
- Staff Development
- Opening and closing processes
- Opening and closing procedures
- Task Delegation
- Workplace Safety
- Skills Assessment
- Customer Service
- Process Improvement
- Dress Code Enforcement
- Food safety understanding
- Cleaning and sanitation
- Employee Training
- Employee engagement
- Safe Food Handling
- Product Knowledge
- Conflict resolution techniques
- Corporate Goals and Targets
- Restaurant Standards
- Kitchen Sanitation
Timeline
Crew Trainer
McDonald's
05.2015 - 05.2018
Kicking Horse Job Corp
GED
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