Summary
Overview
Work History
Education
Skills
Timeline
Generic

La’Monica Williams

Dallas

Summary

Professional with strong background in customer service and materials management, quality control, and inventory optimization. Skilled in coordinating with teams to ensure efficient workflow and meet production targets. Adaptable and reliable, with focus on safety protocols, problem-solving, and continuous improvement in dynamic environments. Advanced customer service experience includes competency in multitasking to enable optimal performance in a challenging environment. Known for precision, effective communication, and results-driven approach.

Overview

9
9
years of professional experience

Work History

Material Technician

UT Southwestern
09.2021 - Current
  • Ensured accurate stock inventory by verifying supplies are correctly located.
  • Delivered and decontaminated equipment while conducting routine rounds.
  • Documented inspections of expired or recalled supplies for safe disposal.
  • Contributed to quarterly inventory efforts for precise stock management.
  • Executed assigned special projects, enhancing operational efficiency.
  • Organize storage areas to facilitate easy access to supplies.
  • Maintained accurate inventory records using specialized tracking software.
  • Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
  • Conducted comprehensive training sessions for new team members to ensure consistency in work procedures and knowledge-sharing across departments
  • Optimized workflow efficiency by maintaining a clean, organized workspace and ensuring that tools and equipment were readily available for use.

Clerks

Dallas County Election
01.2017 - Current
  • Make sure all voter and ballots are accurate for each precinct
  • Shared product knowledge with customers while providing voters sample ballots
  • Maintained friendly and professional customer interactions
  • Maintained up-to-date knowledge of electoral regulations and procedures.
  • Trained new clerks on operational procedures and best practices.
  • Collaborated with team members to enhance workflow efficiency during peak periods.
  • Provided exceptional customer service to voters, addressing inquiries and concerns promptly.
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Seasonal

Member Specialist

Sam's Club
03.2018 - 09.2021
  • Ensures area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the areas; arranging and organizing merchandise; and identifying shrink and damages.
  • Provides member service by maintaining exit areas; reviewing member receipts; acknowledging the member and identifying member needs; assisting members with purchasing decisions; assisting members with locating merchandise.
  • Provides member service by maintaining self-checkout area; resolving member issues and concerns; promoting Sam's Club products and services
  • Processing member purchases: assisting with payments, returns, refunds, and exchanges according to company policies and procedures for different membership and payment types
  • Collaborated with team members to ensure accurate inventory management and product availability.
  • Facilitated member engagement through personalized service and product recommendations.
  • Resolved member inquiries promptly, enhancing overall satisfaction and loyalty.

Education

High School Diploma -

Ferris High School
Ferris, TX
06.2018

Skills

  • Basic Microsoft Office skills
  • Excels in fast-paced environments
  • Excellent written and communication skills
  • Attention to Detail
  • Loyal and Reliable
  • Self-starter, Initiative
  • Flexible and Adaptable
  • Organization and Time Management
  • Administrative and Office support
  • Materials and Production knowledge
  • Critical Thinking
  • Stocking and Replenishing
  • Problem Solving
  • Inventory management
  • Teamwork and collaboration

Timeline

Material Technician

UT Southwestern
09.2021 - Current

Member Specialist

Sam's Club
03.2018 - 09.2021

Clerks

Dallas County Election
01.2017 - Current

High School Diploma -

Ferris High School

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