Lamont Chantre
Restaurant management
Orlando,FL
Summary
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Buffalo Wild Wings
Orlando, FL
09.2020 - Current
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Applied customer feedback to develop process improvements and support long-term business needs.
Bartender
Crab Trap
Destin, FL
03.2015 - 09.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Executed opening and closing tasks, generated sales reports, and organized incoming shifts.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Performed in a fast-paced atmosphere by skillfully preparing and serving over 40 drinks each hour.
Line Cook
Columbia Restaurant
Tampa, FL
02.2019 - 12.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
Education
High School Diploma -
Navarre High School
Navarre, FL06.2016
Skills
- Marketing
- Time management
- Verbal and written communication
- Conflict resolution
- Partnership development
- Staff management
- Coaching and mentoring
- Safety procedures
- Employee onboarding
- Decision-making
- Task delegation
- Disciplinary techniques
Certification
- issued 2020
Timeline
Manager
Buffalo Wild Wings
09.2020 - Current
Line Cook
Columbia Restaurant
02.2019 - 12.2019
Bartender
Crab Trap
03.2015 - 09.2021
High School Diploma -
Navarre High School
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