Summary
Overview
Work History
Education
Skills
Timeline
Manager

Lamont Daniels

Brooklyn,NY

Summary

Dynamic and compassionate professional with a proven track record at Housing Works, enhancing resident well-being through empathetic patient care and effective safety awareness. Skilled in teamwork and collaboration, adept at multitasking with a strong emphasis on reliability and excellent communication. Achieved significant improvements in living conditions and resident satisfaction through strategic coordination and proactive problem-solving. Experienced with maintaining facility cleanliness and safety. Utilizes effective cleaning techniques and tools to ensure welcoming environment. Track record of teamwork and adaptability, contributing to consistent and high-quality custodial support.

Overview

7
7
years of professional experience

Work History

Residential Aide

Housing Works
04.2021 - Current
  • Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
  • Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
  • Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
  • Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
  • Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
  • Contributed positively to staff meetings by sharing insights on resident behavior trends, suggesting new strategies for addressing challenges collaboratively as a team when necessary.
  • Ensured prompt attention to any maintenance or repair needs within residents'' living spaces, contributing to a comfortable and hazard-free environment.

Home Health Aide

Freedom Care
09.2019 - 02.2021
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Improved patient well-being by providing compassionate and attentive personal care.
  • Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
  • Provided mobility assistance such as walking and regular exercising.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Assisted disabled clients to support independence and well-being.
  • Monitored client health by performing routine pulse, temperature and blood pressure checks.
  • Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
  • Provided transportation and appointments management.
  • Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
  • Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
  • Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Transported clients for medical and personal outings.
  • Improved patients' comfort with massage and application of topical treatments.
  • Administered medications in accordance with doctor's instructions.
  • Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.

Stock Associate

Target
10.2017 - 09.2019
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Maintained effective team member communication.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Anticipated high-demand periods by proactively maintaining adequate stock levels for popular items.
  • Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
  • Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.
  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
  • Expedited incoming shipments by unloading trucks, verifying contents against invoices, and promptly stocking merchandise on shelves.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
  • Managed inventory storage in clean and organized fashion.
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Provided exceptional customer service while working the sales floor when necessary; addressing inquiries, locating items, and processing transactions.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Stocked designated items on shelves, end caps and displays.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Greeted store customers and discussed needs.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Picked and packed order items.

Education

None - Human Services

New York City College of Technology
Brooklyn, NY

Skills

  • Patient Care
  • Safety awareness
  • Professional boundaries
  • Emotional Support
  • Housekeeping Duties
  • Housekeeping
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Reliability
  • Excellent Communication
  • Heavy Lifting

Timeline

Residential Aide

Housing Works
04.2021 - Current

Home Health Aide

Freedom Care
09.2019 - 02.2021

Stock Associate

Target
10.2017 - 09.2019

None - Human Services

New York City College of Technology
Lamont Daniels