Lamont Durrah
Milwaukee,WI
Summary
Proven professional with a solid background in various roles, including a pivotal position at Hampton Inn By Hilton, where I enhanced operational efficiency and guest satisfaction. Leveraging hotel operations knowledge and a strong initiative, I excel in fast-paced environments, demonstrating reliability and advanced cleaning techniques. My track record includes improving production efficiency and fostering customer loyalty through exceptional service.
Overview
7
7
years of professional experience
Work History
Houseman/maintenance/porter
Hampton Inn By Hilton
06.2024 - Current
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
Delivery Driver
DoorDash
05.2022 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Sales Associate
Loyalty Thomas LLC
08.2020 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Banquet Set up
Best Western Plus Hotel
08.2017 - 03.2019
- Collaborated with team members to ensure smooth workflow and timely completion of tasks.
- Maintained clean and organized tool sets for production runs.
- Improved production efficiency by setting up and maintaining machinery for optimal performance.
- Maintained accurate documentation of set-up activities, including detailed logs for future reference.
Skills
- Hotel operations knowledge
- Initiative-taking
- Reliability and punctuality
- Cleaning techniques
Timeline
Houseman/maintenance/porter
Hampton Inn By Hilton
06.2024 - Current
Delivery Driver
DoorDash
05.2022 - Current
Sales Associate
Loyalty Thomas LLC
08.2020 - 06.2023
Banquet Set up
Best Western Plus Hotel
08.2017 - 03.2019
Similar Profiles
Margaret GoodeMargaret Goode
Front Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn ExpressFront Desk Agent & Head Housekeeper at Hampton Inn By Hilton/ Holiday Inn Express
DENITSA NANKOVADENITSA NANKOVA
Housekeeping Room Attendant at Hampton Inn By HiltonHousekeeping Room Attendant at Hampton Inn By Hilton
Antoinette WilliamsAntoinette Williams
Food and Beverage Manager at Hampton Inn By HiltonFood and Beverage Manager at Hampton Inn By Hilton
Kimberly NobbsKimberly Nobbs
Housekeeping Supervisor at Hampton Inn By HiltonHousekeeping Supervisor at Hampton Inn By Hilton
Tahaira LewisTahaira Lewis
Vendor Authorization Specialist at Assurance HDVendor Authorization Specialist at Assurance HD