Lamont Howard
Nashville,TN
Summary
Proactive and results-driven professional with extensive experience as a Front Line Crew Member at AMC Theatres and Chipotle. Excelled in enhancing customer satisfaction and operational efficiency through effective inventory management and teamwork. Demonstrated leadership in staff training, achieving a significant increase in productivity. Skilled in multitasking, organization, and de-escalation techniques, contributing to a positive and efficient work environment. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
1
1
year of professional experience
Work History
Front Line Crew Member
AMC Theatres
10.2023 - 08.2024
- Managed inventory levels to minimize waste while ensuring adequate supplies for daily operations.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Participated in staff training sessions to develop new skills and improve performance.
- Utilized problem-solving skills to address unexpected challenges during day-to-day operations.
- Gained proficiency in multiple roles within the establishment, increasing overall productivity and flexibility.
- Provided knowledgeable recommendations for customers based on dietary preferences or restrictions.
- Operated cash register accurately, maintaining proper handling of financial transactions.
- Maintained a clean and organized workspace, ensuring a safe environment for both customers and colleagues.
- Handled high-pressure situations gracefully, maintaining composure during busy periods or challenging circumstances.
- Promoted special offers or upsold items when appropriate, driving increased sales revenue for the business.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Replenished serving stations with fresh food and cleaned up spills.
Front Line Crew Member
Chipotle
06.2023 - 11.2023
- Managed inventory levels to minimize waste while ensuring adequate supplies for daily operations.
- Enhanced customer satisfaction by providing efficient and friendly service.
- Participated in staff training sessions to develop new skills and improve performance.
- Completed daily tasks efficiently, contributing to smooth operations during peak hours.
- Assisted in the preparation of fresh menu items, adhering to strict food safety guidelines.
- Collaborated with team members to provide exceptional service and resolve any customer issues promptly.
- Gained proficiency in multiple roles within the establishment, increasing overall productivity and flexibility.
- Provided knowledgeable recommendations for customers based on dietary preferences or restrictions.
- Operated cash register accurately, maintaining proper handling of financial transactions.
Education
High School Diploma -
Father Ryan High School
Nashville, TN05.2024
Skills
- Scheduling and Planning
- Initiative and Proactivity
- Teamwork and Collaboration
- Time Management
- Multitasking and Organization
- Professionalism
Awards
- Academic Dean's List every quarter in HS
- Kevin Paul Davis Scholarship
- Elmore Lampe Bright Future Scholar
- National Spanish Honor Society
- National Honor Society
- President's Award
Languages
Spanish
Native or Bilingual
Timeline
Front Line Crew Member
AMC Theatres
10.2023 - 08.2024
Front Line Crew Member
Chipotle
06.2023 - 11.2023
High School Diploma -
Father Ryan High School
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