Lamont Moore
North Royalton
Summary
Detail-oriented individual with extensive experience in customer service and patient support. Known for strong organization and communication skills, committed to enhancing client satisfaction and improving operational efficiency.
Overview
7
7
years of professional experience
Work History
State Tested Nursing Assistant
Aristocrat Berea
Berea, OH
07.2025 - Current
- Assisted patients with daily living activities, promoting comfort and independence.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained a clean and safe environment for residents, adhering to health regulations.
- Documented patient care accurately in electronic health records systems.
State Tested Nursing Assistant
Pleasant Lake Villa
Cleveland, OH
02.2024 - 05.2025
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Collaborated with multidisciplinary teams to enhance patient care plans and outcomes.
- Trained new staff on best practices for resident care and safety protocols.
Package Handler
FedEx
Twinsburg, OH
09.2023 - 03.2024
- Operated package handling equipment to ensure efficient processing and distribution of shipments.
- Sorted and organized packages according to delivery routes for optimal workflow efficiency.
- Collaborated with team members to maintain safety standards and minimize workplace hazards.
- Monitored inventory levels and communicated discrepancies to management for timely resolution.
Sales Associate
Express Factory Outlet
Livonia, MI
09.2022 - 08.2023
- Assisted customers in product selection, ensuring a personalized shopping experience.
- Processed transactions accurately using point-of-sale systems, maintaining financial integrity.
- Maintained visual merchandising standards, enhancing store appeal and promoting sales.
- Collaborated with team members to streamline inventory management processes, improving stock accuracy.
Customer Service Representative
U Haul Moving & Storage at East Capitol
Detroit, MI
09.2021 - 03.2022
- Assisted customers with inquiries regarding services, pricing, and product availability.
- Processed reservations and rentals using proprietary software for efficiency.
- Resolved customer complaints by assessing issues and providing effective solutions.
- Maintained accurate inventory records to ensure optimal stock levels and availability.
Stocker Associate
SNIPES USA
Hamtramck, MI
10.2019 - 04.2020
- Organized merchandise displays to enhance customer experience and drive sales.
- Restocked shelves efficiently, ensuring product availability and optimal presentation.
- Collaborated with team members to maintain inventory accuracy and minimize stock discrepancies.
- Monitored product expiration dates, reducing waste through timely rotation practices.
Education
Associate of Arts - Electronic Engineering In Technology
Cleveland State University
Cleveland, OHHigh School Diploma -
Lee M. Thurston High School
Redford, MI06.2023
Skills
State Tested Nursing Assistant (STNA)
Resident Care & Patient Support
Customer Service & Client Relations
Team Leadership & Staff Supervision
Sales & Retail Operations
Inventory Management
Scheduling & Administrative Support
Computer & Technology Proficiency
Problem Solving & Critical Thinking
Excellent Communication Skills
Fast and Accurate Typing (100 WPM)
Organization & Time Management
Documentation & Record Keeping
Physically Active and Reliable
Gaming System Setup & Registration
Timeline
State Tested Nursing Assistant
Aristocrat Berea
07.2025 - Current
State Tested Nursing Assistant
Pleasant Lake Villa
02.2024 - 05.2025
Package Handler
FedEx
09.2023 - 03.2024
Sales Associate
Express Factory Outlet
09.2022 - 08.2023
Customer Service Representative
U Haul Moving & Storage at East Capitol
09.2021 - 03.2022
Stocker Associate
SNIPES USA
10.2019 - 04.2020
Associate of Arts - Electronic Engineering In Technology
Cleveland State University
High School Diploma -
Lee M. Thurston High School