Lamont Selby
Knightdale,NC
Summary
Energetic Field Service Engineer with 7-year background performing preventive maintenance repairs, installations and troubleshooting. Committed to providing optimum service support through phone and personal visits. Proficient in investigating and troubleshooting common problems and providing efficient, courteous and professional repair services.
Overview
26
26
years of professional experience
Work History
Salon Owner/Operator
Tonsorial Life Barber And Beauty
05.2017 - Current
- Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
- Increased customer retention through exceptional service and consistent follow-up communication.
- Maintained accurate financial records by tracking expenses, managing budgets, and analyzing sales data for informed decision-making purposes.
- Launched successful social media campaigns that increased brand visibility online while driving traffic to the salon.
Civil Affairs Specialist
422 Civil Affairs Battalion U.S. Army
01.2010 - 01.2015
- Enhanced operational readiness within the unit via regular training sessions focused on civil affairs doctrine, tactics, techniques, procedures, and regulations.
- Streamlined communication processes by establishing effective information-sharing platforms between military units and civil agencies.
- Facilitated the delivery of essential services by coordinating with local governments and non-governmental organizations.
Diesel Mechanic
Ryder
02.2008 - 04.2012
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Supported overall workshop efficiency by maintaining a clean, organized workspace and adhering to safety guidelines.
- Maintained detailed records of all repairs, parts replacements, and services performed for reference during future work.
- Documented findings and actions taken.
- Troubleshot electrical system issues accurately to reduce the likelihood of recurring problems down the line.
- Minimized costly breakdowns through proactive preventative maintenance measures on heavy equipment and vehicles.
- Provided exceptional customer service during consultations, addressing client concerns and ensuring their satisfaction throughout the repair process.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
Appliance Repair Technician
Sears In Home Service
10.2004 - 04.2008
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Reduced service call duration by effectively diagnosing issues prior to arrival at client locations.
- Diagnosed and resolved complex technical issues for a wide range of appliances, ensuring proper functioning.
- Ordered parts and maintained adequate inventory.
- Disassembled, repaired and reassembled equipment in good working order.
- Managed inventory of replacement parts, ensuring availability for timely repairs while minimizing overhead costs.
- Improved customer satisfaction by providing timely and efficient appliance repair services.
- Conducted regular follow-ups with customers to ensure continued satisfaction with completed repairs.
- Diagnosed issues with appliances and made repairs.
A&P Mechanic
U.S. Airways
08.2002 - 02.2004
- Improved aircraft performance by conducting thorough inspections and identifying necessary repairs.
- Managed inventory of parts and tools, ensuring availability when needed for repairs or replacements.
- Enhanced safety standards by diligently following maintenance guidelines and FAA regulations.
- Troubleshot mechanical, hydraulic, pneumatic and electrical systems and tested equipment following repairs.
- Recorded maintenance actions in aircraft logbooks.
- Read and interpreted aircraft documentation to determine repair feasibility and methods.
- Removed and installed aircraft subsystem assemblies such as engines, rotors, gearboxes, transmissions, and mechanical flight controls.
- Assisted with aircraft and equipment transport and movement.
- Examined and tested aircraft parts, components and systems to verify airworthiness and functionality.
- Provided excellent customer service, addressing client concerns promptly and professionally.
- Prevented potential safety hazards by conducting regular audits of equipment usage and storage practices within the workspace.
63j Chemical Equipment Repair
U.S. Army Active Duty
06.1998 - 06.2001
- Improved equipment efficiency by conducting regular maintenance and troubleshooting of chemical processing systems.
- Maximized equipment uptime by proactively addressing potential problems before they escalated into major breakdowns or costly repairs.
- Expedited repair times, utilizing advanced diagnostic tools to accurately identify malfunctions in electronic control systems.
- Installed, calibrated and tested new or repaired parts and equipment.
- Conducted preventative maintenance on heavy equipment, such as lubrication, checking fluids and replacing worn parts.
- Observed and tested operation of machinery or equipment to diagnose malfunctions using voltmeters or other testing devices.
- Analyzed blueprints and manufacturer instructions to take apart and reassemble machinery for maintenance and component replacements.
- Read and interpreted schematics, diagrams and blueprints to follow specifications in maintaining industrial machinery.
- Utilized computerized analytical software to detect potential mechanical problems.
Education
High School Diploma -
Millbrook High School
Raleigh, NC06.1998
No Degree - Chemical Equipment Repair
U.S. Army Ordnance Mechanical Maintenance School
Aberdeen Proving Ground, MD11.1998
Associate of Science - Aircraft Maintenance
Tidewater Tech
Norfolk, VA11.2002
No Degree - Civil Affairs Specialist
U.S Army Civil Affairs Fort Dix NJ
Fort Dix New Jersey11.2009
Skills
- Business Management
- Installation procedures
- Multimeter usage
- Troubleshooting faults
- Power Tools Operation
- Wiring techniques
- Electrical Troubleshooting
- Schematic reading
- Equipment Calibration
- Blueprint Interpretation
- Electrical understanding
- Parts Inventory Management
- Parts Replacement
- Preventive Maintenance
- Electrical System Diagnostics
- Flight Control Rigging
- Precision measuring tools
- Avionics Repair
- Component Replacement
- Customer Service
- Data Entry
- Public Speaking
Timeline
Salon Owner/Operator
Tonsorial Life Barber And Beauty
05.2017 - Current
Civil Affairs Specialist
422 Civil Affairs Battalion U.S. Army
01.2010 - 01.2015
Diesel Mechanic
Ryder
02.2008 - 04.2012
Appliance Repair Technician
Sears In Home Service
10.2004 - 04.2008
A&P Mechanic
U.S. Airways
08.2002 - 02.2004
63j Chemical Equipment Repair
U.S. Army Active Duty
06.1998 - 06.2001
High School Diploma -
Millbrook High School
No Degree - Chemical Equipment Repair
U.S. Army Ordnance Mechanical Maintenance School
Associate of Science - Aircraft Maintenance
Tidewater Tech
No Degree - Civil Affairs Specialist
U.S Army Civil Affairs Fort Dix NJ
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