LaMonte Baker

• Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
• Communicated with clients to understand property needs and preferences.
• Maintained connections with clients to encourage repeat business and referrals.
• Negotiated, facilitated and managed real estate transactions.
• Developed and maintained relationships with clients through networking, postcards and cold calling.
• Advertised client properties through websites, social media and real estate guides.
• Wrote listings detailing and professionally highlighting property features to increase sales chances.
• Presented purchase offers to sellers for consideration.
• Marketed and sold property for clients by hosting open houses and advertising online and in print.
• Represented buyers and sellers of developed and undeveloped properties.

• Conducted market research to discover new leads, opportunities and messaging.
• Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
• Collaborated with sales, marketing and other internal teams to meet shared goals.
• Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
• Qualified leads by scheduling introductory discovery meetings and calls.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.

• Gathered and organized materials to support operations.
• Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
• Entered data, generated reports and produced tracking documents.
• Coached employees through day-to-day work and complex problems.
• Managed office activities by maintaining communication between clients, tracking records and filing all documents.
• Resolved employment-related disputes through proactive communication.
• Led comprehensive staff member training covering key topics.
• Developed revisions for systems and procedures by evaluating operational practices and identifying improvement opportunities.
• Oversaw project logistics using industry expertise and independent judgment.

• Offered each customer top-notch, personal service to boost sales and customer satisfaction.
• Increased sales and customer satisfaction through personalized servicing.
• Expanded brand and marketing strategies by planning strategic events.
• Networked within community to build and nurture successful relationships with new and long-term customers.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

My responsibilities were to sort bags of mail into different bins by state.

• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
• Reviewed order data to verify transactions and shipping dates.
• Coordinated dispatching of 30 drivers to accomplish daily delivery requirements.
• Oversaw and motivated team of 50employees in warehouse..
• Received all warehouse shipments and logged into system, delivering high level of accuracy.

• Maintained compliance with company policies and procedures for food safety, sanitation and quality.
• Oversaw training of more than 6 team members.
• Tracked food production levels, meal counts and supply costs.
• Controlled labor hours and inventory costs through hands-on management and proactive changes.