Highly motivated Project Manager with over 20 years’ experience in the information technology industry. I’m seeking a position that requires highly developed work ethic and strong leadership/relationship building skills. Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Proficient smart hands engineer offering more than 20 years of experience in helpdesk operations, network maintenance and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance. Versed in large data storage networks, voice/data innovations and VPNs.