Lamonte Smith

Work History

Ferguson

10.2023 - Current

Oversaw daily operations and shipping and handling processes.
Followed verbal and written instructions to properly move and ship products.
Kept storage areas organized, clean, and secure to fully protect company assets.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Supervised warehouse operations by managing employees during shifts.
Trained employees on equipment operation and safety protocols.
Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
Promoted safety policies and practices among personnel, enforcing appropriate handling and use of equipment and products.

Wayfields foods

05.2018 - 10.2024

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Strengthened work flow productivity by hiring, managing and developing top talent.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Monitored employee performance and identified performance gaps for corrective action.
Established store tactics and strategies to achieve operational performance and sales goals.
Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.

Save A Lot Grocery Store

01.2016 - 05.2018

Evaluated store performance and incorporated feedback to implement improvement plans.
Trained and mentored associates to teach daily tasks and procedures.
Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Answered product questions with up-to-date knowledge of sales and promotions.
Monitored employee performance and identified performance gaps for corrective action.

Burger King

07.2005 - 12.2015

Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Trained employees on additional job positions to maintain coverage of roles.
Recruited and hired qualified candidates to fill open positions.
Leveraged leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.
Entered time and attendance logs in preparation for payroll.
Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
Enforced customer service standards and resolved customer problems to uphold quality service.
Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
Exercised good judgment and decision-making in escalating concerns and resolving issues.

Walmart

03.2009 - 12.2014

Generated repeat business through exceptional customer service.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

United States Marine Corps

09.2000 - 09.2004

Operated and maintained rifles, machine guns and hand grenades.
Placed explosives and coordinated land-based minesweeping.
Executed long-range, precision fire from concealed areas and tactical checkpoints.
Set up and operated field communication equipment for infantry group.
Engaged targets during different types of combat situations.
Support security, stability, transition and reconstruction operations
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Served 6 months in Operation Iraqi Freedom
Received recognized metals for my accomplishments
Expert rifle Marksman