Lamphong Keovilay
Fresno,CA
Summary
Skilled Registered Nurse from Dignity Health, adept in emergency care and patient advocacy, enhances patient outcomes through expert clinical reasoning and compassionate care. Proficient in medication administration and infection control, I significantly reduced wait times, demonstrating a commitment to excellence and collaborative healthcare.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Registered Nurse, Emergency Department
Dignity Health
01.2023 - Current
- Demonstrated strong clinical reasoning skills when assessing patients'' conditions, initiating appropriate interventions, and escalating concerns to physicians as needed.
- Improved patient outcomes by consistently providing high-quality emergency care and implementing evidence-based nursing practices.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Collaborated with multidisciplinary healthcare teams to develop comprehensive care plans for patients presenting with diverse medical conditions in the Emergency Department.
- Reduced patient wait times by efficiently triaging patients based on acuity levels and prioritizing urgent cases.
- Acted as a resource for colleagues by sharing clinical expertise, participating in educational opportunities, and serving as a preceptor for new nurses joining the Emergency Department team.
- Upheld professional nursing standards and ethical principles when advocating for patients'' rights, respecting their autonomy, and maintaining confidentiality at all times.
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
Volunteer
California Blood Center
01.2020 - 08.2020
- Assisted with special events or programs.
- Maintained clean, neat and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun and smooth-running events by helping with organization and planning.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Volunteered with groups and organizations to help make measurable differences for program recipients.
- Engaged in community outreach to aid program mission centered on community support and enrichment.
- Met with other volunteers and program leaders to discuss new service opportunities.
- Supported staff with clerical work and other office tasks.
- Encouraged donations by supporting community fundraising events and campaigns.
Sale Associate
Fresh And Easy
03.2014 - 05.2015
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Overnight Stock Associate
Walmart
09.2011 - 03.2014
- Unloaded arriving product stock and moved to store display areas.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Maintained current knowledge of shelf planograms and end cap plans to merchandise products.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Collected assigned merchandise and transported to store floor locations using hand trucks.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Checked aisles for spills to complete quick clean-up.
Education
Bachelor Science Nursing - Nursing
California State University, Stanislaus
Turlock, CA05.2024
Associate of Science - Nursing
Merced College
Merced, CA12.2022
Associate of Science - Public Health Education
Fresno City College
Fresno, CA05.2020
Skills
- Compassionate and Caring
- Medication Side Effect Knowledge
- Infection Control
- Patient Education
- Taking and Recording Vital Signs
- Intramuscular Injections
- Information Confidentiality
- Verbal and Written Communication
- Catheter Monitoring
- Direct Patient Care
- Charting and Documentation
- Activities of Daily Living ADLs
- Patient Advocacy
Certification
American Heart Association BLS certified 2022
Languages
Laotian
Native or Bilingual
Thai
Native or Bilingual
Timeline
Registered Nurse, Emergency Department
Dignity Health
01.2023 - Current
Volunteer
California Blood Center
01.2020 - 08.2020
Sale Associate
Fresh And Easy
03.2014 - 05.2015
Overnight Stock Associate
Walmart
09.2011 - 03.2014
Bachelor Science Nursing - Nursing
California State University, Stanislaus
Associate of Science - Nursing
Merced College
Associate of Science - Public Health Education
Fresno City College
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