Lamyia Wright

- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.

- Assisted with training new employees on sales procedures.

- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.

- Trained new Resident Advisors on safety protocols, conflict resolution techniques, and other relevant topics.

- Responded promptly to emergency situations in order to protect the safety of all residents.

- Enforced rules and regulations while providing an understanding approach when dealing with disciplinary issues

- Performed cleaning tasks, keeping store neat and organized.

- Followed checklist to complete retail store opening and closing activities.

- Maintained inventory records for restocking purposes.

- Processed orders, returns, and exchanges in an accurate and efficient manner.

- Displayed strong organizational skills while managing multiple projects simultaneously.

- Handled customer complaints and inquiries in a courteous and efficient manner.

- Demonstrated excellent communication skills, both verbal and written, in order to effectively interact with customers.