Summary
Overview
Work History
Education
Skills
Certification
Assessments
Timeline
Lamyra Taylor

Lamyra Taylor

Baton Rouge,LA

Summary

Hardworking, passionate team player with strong organizational skills eager to secure an entry-level position at a growing company that offers growth professionally in the health care industry. Able to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Associate

Walmart
08.2022 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Lead Customer Service Representative

Circle K
01.2022 - 08.2022


  • Responsible for training new employees in the use of cash registers, handling stock and general store operations
  • Inspected merchandise for wear or damage when handling returns and processing refunds while implementing company policies
  • Engaged clients in person and over phone to answer questions and address complaints.
  • Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Crew Member

McDonald's
01.2020 - 11.2020
  • Worked well with teammates and accepted coaching from management team.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Kept food preparation area, equipment, and utensils clean and sanitary.

Education

High school diploma -

EBR Virtual Academy, Baton Rouge, LA
05.2022

Skills

  • Cleaning Experience
  • CPR/ALS Certified
  • Strong computer skills
  • Quick learner
  • Good judgement
  • Food Safety
  • Critical thinker
  • Strong written and verbal communication
  • Customer service
  • Organizational skills
  • Time Management
  • Front desk
  • Microsoft Office
  • Phone etiquette
  • Office management
  • POS
  • Inventory Control
  • Order Processing
  • Customer Needs Assessment
  • Multi-tasking strength
  • Product knowledge
  • Complex Problem-Solving
  • Adapt to diverse groups

Certification

Driver's License, 02/01/24, 12/01/29

Assessments

Work style: Reliability, Proficient, 10/01/21, Tendency to be reliable, dependable, and act with integrity at work

Timeline

Sales Associate - Walmart
08.2022 - Current
Lead Customer Service Representative - Circle K
01.2022 - 08.2022
Crew Member - McDonald's
01.2020 - 11.2020
EBR Virtual Academy - High school diploma,
Lamyra Taylor