Lamyshi Moore
Huntsville,AL
Summary
Proven CNA at Monark Grove, adept in patient care and vital signs monitoring, enhanced patient wellbeing by 30%. Demonstrates empathy and effective problem-solving. Excelled in HIPAA compliance and teamwork, significantly improving patient satisfaction.
Overview
6
6
years of professional experience
Work History
CNA
Monark Grove
06.2021 - 08.2024
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Post Office Mail Clerk
USPS
06.2018 - 07.2023
- Weighed letters and packages and calculated costs based on classification, weight, and destination.
- Increased customer satisfaction ratings through diligent attention to detail in handling sensitive or fragile packages.
- Provided exceptional customer service by resolving issues promptly and addressing concerns with empathy and professionalism.
- Assisted customers at the service counter by providing guidance on postage rates, mailing options, and packaging requirements.
- Streamlined package processing by employing a systematic approach to weighing, labeling, and routing parcels.
- Collaborated effectively with fellow team members to sustain high levels of productivity during peak hours or staff shortages.
- Supported management decisions by providing insightful feedback on workflow optimization strategies based on hands-on experience as a Mail Clerk.
- Expedited mail delivery to local businesses through the establishment of strong relationships and efficient routes.
- Weighed mail and computed pricing amounts.
- Upsold postal services like insurance and tracking.
- Sorted mail according to size, shape and destination.
- Updated and maintained mailing lists and customer records.
- Operated postage meters, mail sealers and labeling machines.
- Assisted with implementing new mailroom systems and training staff to improve operations.
- Prioritized urgent or time-sensitive deliveries without compromising overall efficiency or accuracy across regular tasks.
Education
DIAGNOSTIC MEDICAL SONOGRAPHY -
Wallace State Community College
Hanceville, ALSkills
- Compassion and Empathy
- Bathing Assistance
- Patient Care
- Vital signs monitoring
- Feeding Assistance
- Basic Life Support
- Dressing assistance
- Patient Transfers
- Compassionate communication
- Maintaining confidentiality
- Complex Problem-Solving
- Toileting assistance
- Reliable team player
- Recording vital signs
- Dementia and Alzheimer's knowledge
- HIPAA Compliance
- Collecting vital signs
- Bedside manner
- Compassionate
Timeline
CNA
Monark Grove
06.2021 - 08.2024
Post Office Mail Clerk
USPS
06.2018 - 07.2023
DIAGNOSTIC MEDICAL SONOGRAPHY -
Wallace State Community College
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