MS Office Word, Excel, Outlook
Lana Adcock
Alamosa,CO
Each problem that I solved became a rule, which served afterwards to solve other problems.
Rene Descartes
Summary
When tasked with provider credentialing after a brief period of training and beginning an audit Medicaid changed managers; all medical and behavioral health providers needed to be enrolled with them using their guidelines. While continuing the audit, providers were simultaneously submitted for credentialing to the new Medicaid. A few were returned for additional information; this additional knowledge was incorporated into all other applications to avoid a delay in processing; all enrollments were approved prior to the deadline.
Overview
34
34
years of professional experience
Work History
Data Quality Analyst / Facility and Provider Credentialing/Re-Credentialing
San Luis Valley Behavioral Health Group
Sep.2015 - Mar.2024
- Efficiently organized and maintained extensive data volumes with precision and accuracy. Maintained high quality standards through comprehensive quality assurance checks on all processes.
- Effectively supported the implementation of new systems, which includes testing, documenting, and training users.
- Efficiently resolved complex problems by assessing all available options and implementing effective solutions.
- Demonstrated attention to detail in all tasks to prevent errors and improve overall efficiency.
- Navigated the provider enrollment and credentialing process successfully by submitting required documentation accurately and in a timely manner ensuring 98% of eligible providers were credentialed.
Network Systems Administrator / Animal Mortality Agent/Manager
Dell’s Insurance Agency, Inc.
Jun.1990 - Feb.2015
- Managed Windows Server and workstations, including Exchange and Active Directory management.
- Ensured 98% server and workstation uptime.
- Comprehensively maintained stability of essential data backups on nightly basis.
- Provided exceptional end-user support by resolving technical issues quickly and efficiently.
- Administered all aspects of document capture system.
- Animal Mortality insurance; sales & service.
- Acquired Property & Casualty license and Life & Health license.
Education
Diploma Or Equivelent -
Skills
- Data Management
- Data entry
- Attention to Detail
- Analytical Thinking
- Interpersonal Skills
- Problem-Solving
Assessments
- Customer Service, PROFICIENT, 05/01/24
- Data entry: Attention to detail, PROFICIENT, 03/01/24
- Spreadsheets with Microsoft Excel, PROFICIENT, 03/01/24
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteSoftware
Adobe
Windows
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