Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Lana Al Saqi

Boiling Crab
Winnetka,CA
2
Languages
7
years of professional experience

Dedicated and diligent student that has excellent communication and teamwork skills. Looking forward to learning and growing while always maintaining a positive attitude. Efficient and attentive multi-tasker. Seeking fun and fulfillment in all endeavors.

Work History

To-Go packer

11 Months
Boiling Crab | 07.2025 - 06.2026
  • Engaged with customers by answering their questions and providing tailored recommendations.
  • Knowledgeable of origin, price, quantity and preparation procedures of menu delights
  • Supported teammates by fostering a positive work environment through collaboration.
  • Uplift teammates, fulfillment working with enthusiastic colleague
  • Jae Park, General manager
  • Ktown009@theboilingcrab.com

Hostess

4 Months
Bacari Sherman Oaks | 12.2024 - 04.2025
  • Experience at a fine dining restaurant that flipped over 500 covers on weekend nights
  • Greeted and seated guests in their favorable locations for the evening
  • Created a polite, welcoming first impression on guests
  • Enjoyed recognizing regulars and building conversations
  • Fostered a culture of open feedback at a newer location
  • Manager- Lester Levin | lester.levin@bacari.us | work (213)-205-8225, mobile (213)-271-7414

Shift Leader

1 Year 10 Months
Sharetea | 09.2021 - 07.2023
  • Demonstrated leadership skills by modeling efficient multi-tasking in a fast-paced environment.
  • Leader that made customers feel welcome and relaxed spending their evenings in the shop. A hardworking and serious, yet easy going shift leader that elevated the performance of colleagues.
  • A fun, energetic addition to the Northridge team that made a positive effect in the lives of our customers and team. The owners of the family-owned franchise felt very comfortable to entrust me with the store’s reputation as they began opening their second shop.
  • Supervised front-of-house operations, ensuring smooth service and timely order fulfillment.
  • Trained new team members on beverage preparation, cash handling, and customer service standards.
  • Monitored shift performance and resolved customer concerns with professionalism and accuracy.
  • Manager/Owner- Soy Jung | jungsoy@gmail.com | (818)-915-1033

Shift leader

1 Year 3 Months
Sharetea | 10.2019 - 01.2021
  • Learned to communicate with customers on their specific wants and needs and navigated them in the direction they most preferred if they were not sure what to order.
  • I spoke to customers and peers with respect, compassion, and made many regulars enjoy coming back to the store.
  • Enjoyed making lasting impressions on unsuspecting, regular boba enthusiasts. Built heartfelt connections with the owners, customers, and coworkers that helped shape my values and who I am today.
  • Supervised daily shift operations, ensuring smooth workflow and consistent service standards.
  • Trained team members on POS procedures, drink preparation, and customer service expectations.
  • Monitored product quality, maintaining accurate beverage recipes and presentation standards.
  • Manager/Owner-Michael Do | Shareteascoast@gmail.com | (714)-767-6429

Education

- Public Health

California State University Northridge | Northridge | 05.2028
  • Exuberant about pursuing a Public Health major
  • Rugby club lessons=commit, love for intense physical activity, camaraderie and sportsmanship

Canyon High School | Anaheim, CA | 01.2021
  • Water Polo and Swim team
  • Team player that is highly driven and ready to take on any tasks and complications in an enthusiastic and tenacious manner.
  • Alchemize anxiety into excitement!
  • Gratitude for team and support systems

Skills

Excellent Customer Service
Hospitality
Multi-Tasker
Works well under pressure
Time management
Organized
Detail oriented
Clear communicator
Takes Initiative
Leadership skills
Motivational
Interpersonal skills
Attentive
Vigilant
Unshakeable Fun Attitude
Integrity
Dedicated student of life

Languages

Arabic
Elementary
Spanish
Elementary

Timeline

To-Go packer

Boiling Crab
07.2025 - 06.2026Read More

Hostess

Bacari Sherman Oaks
12.2024 - 04.2025Read More

Shift Leader

Sharetea
09.2021 - 07.2023Read More

Shift leader

Sharetea
10.2019 - 01.2021Read More

Canyon High School

Read More

California State University Northridge

from Public Health
Read More
Lana Al Saqi